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User profile for user: antpro
antpro Author
User level: Level 1
0 points

why does my mac mini keep shutting down

I have disconnected everything from the mac mini but it still keeps shutting down and just has a message saying there was a problem. I have run disc utility and it says all is good.



Tue Jul 28 17:45:28 2015


*** Panic Report ***

panic(cpu 2 caller 0xffffff8018a17cc2): Kernel trap at 0xffffff7f9aa59048, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x00000001f190e000, CR3: 0x000000002b39f09c, CR4: 0x00000000001627e0

RAX: 0xffffff8032dbf800, RBX: 0xffffff8026279000, RCX: 0x0000000000000001, RDX: 0x7fffffffffffffff

RSP: 0xffffff8020163b80, RBP: 0xffffff8020163bc0, RSI: 0x0000000000000002, RDI: 0xffffff802f5e5000

R8: 0x00000000000002b0, R9: 0xffffff801bfb1388, R10: 0x0000000000000000, R11: 0xffffff8024dd23c0

R12: 0xffffff8019112f48, R13: 0xffffff8019029750, R14: 0xffffff802f5e5000, R15: 0xffffff80335f1c00

RFL: 0x0000000000010282, RIP: 0xffffff7f9aa59048, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x00000001f190e000, Error code: 0x0000000000000000, Fault CPU: 0x2

Backtrace (CPU 2), Frame : Return Address

0xffffff80abc4de10 : 0xffffff801892bda1

0xffffff80abc4de90 : 0xffffff8018a17cc2

0xffffff80abc4e050 : 0xffffff8018a34b73

0xffffff80abc4e070 : 0xffffff7f9aa59048

0xffffff8020163bc0 : 0xffffff7f9a9b8a68

0xffffff8020163c00 : 0xffffff7f9a9c7b95

0xffffff8020163c30 : 0xffffff7f9a9b9479

0xffffff8020163c50 : 0xffffff7f9aa1e6f8

0xffffff8020163c70 : 0xffffff7f9a9b92dc

0xffffff8020163ca0 : 0xffffff7f9a9c76a1

0xffffff8020163d00 : 0xffffff8018eb6eb1

0xffffff8020163d50 : 0xffffff8018efe5b5

0xffffff8020163dc0 : 0xffffff80189e26be

0xffffff8020163e10 : 0xffffff801893000c

0xffffff8020163e40 : 0xffffff80189149f3

0xffffff8020163e90 : 0xffffff801892531d

0xffffff8020163f10 : 0xffffff8018a031ea

0xffffff8020163fb0 : 0xffffff8018a35396

Kernel Extensions in backtrace:

com.apple.iokit.IOAcceleratorFamily2(156.16)[8DA5CE1F-2C00-3CE3-8BF1-1FC07BFCF4 E7]@0xffffff7f9a99d000->0xffffff7f9aa0bfff

dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f99124000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0 xffffff7f99a7b000

com.apple.driver.AppleIntelHD5000Graphics(10.0.6)[3DD992A1-946D-3C47-AA58-2927E D68AF7B]@0xffffff7f9aa1a000->0xffffff7f9aa79fff

dependency: com.apple.iokit.IOSurface(97.4)[A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB]@0xffffff7 f9990a000

dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f99124000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0 xffffff7f99a7b000

dependency: com.apple.iokit.IOAcceleratorFamily2(156.16)[8DA5CE1F-2C00-3CE3-8BF1-1FC07BFCF4 E7]@0xffffff7f9a99d000

BSD process name corresponding to current thread: com.apple.WebKit

Mac OS version:

14E46

Kernel version:

Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64

Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830

Kernel slide: 0x0000000018600000

Kernel text base: 0xffffff8018800000

__HIB text base: 0xffffff8018700000

System model name: Macmini7,1 (Mac-35C5E08120C7EEAF)

System uptime in nanoseconds: 9678293591020

last loaded kext at 1631713804174: net.kromtech.kext.Firewall 2.3.8 (addr 0xffffff7f9af9b000, size 20480)

last unloaded kext at 176301993612: com.apple.driver.AppleIntelLpssI2C 2.0.57 (addr 0xffffff7f9a97a000, size 36864)

loaded kexts:

net.kromtech.kext.Firewall 2.3.8

com.apple.filesystems.smbfs 3.0.1

com.apple.filesystems.msdosfs 1.10

com.apple.driver.AGPM 110.19.6

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleBluetoothMultitouch 85.3

com.apple.iokit.IOBluetoothSerialManager 4.3.5f8

com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

com.apple.driver.AppleHDA 272.18.1

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleMCCSControl 1.2.12

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AudioAUUC 1.70

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleIntelHD5000Graphics 10.0.6

com.apple.driver.AppleIntelFramebufferAzul 10.0.6

com.apple.driver.AppleIRController 327.5

com.apple.iokit.SCSITaskUserClient 3.7.5

com.apple.driver.AppleUSBHub 705.4.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 36

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleSDXC 1.6.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleBluetoothHIDKeyboard 176.2

com.apple.driver.AppleHIDKeyboard 176.2

com.apple.kext.triggers 1.0

com.apple.driver.IOBluetoothHIDDriver 4.3.5f8

com.apple.driver.AppleMultitouchDriver 264.6

com.apple.driver.AppleGraphicsControl 3.10.24

com.apple.driver.DspFuncLib 272.18.1

com.apple.kext.OSvKernDSPLib 1.15

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8

com.apple.iokit.IOBluetoothFamily 4.3.5f8

com.apple.driver.AppleHDAController 272.18.1

com.apple.iokit.IOHDAFamily 272.18.1

com.apple.iokit.IOSerialFamily 11

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.iokit.IOSurface 97.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.AppleGraphicsDeviceControl 3.10.24

com.apple.iokit.IOAcceleratorFamily2 156.16

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleUSBAudio 295.23

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

com.apple.iokit.IOUSBMassStorageClass 3.7.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471.30.1

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 397

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: Macmini7,1, BootROM MM71.0220.B03, 2 processors, Intel Core i5, 1.4 GHz, 4 GB, SMC 2.24f32

Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A54414C41522D4E5444

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A54414C41522D4E5444

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x13B), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB

USB Device: My Passport 07A8

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: IR Receiver

USB Device: USB2.0 Hub

USB Device: DYMO LabelWriter 450

USB Device: Cruzer Force

USB Device: Miscellaneous Device

USB Device: Hub

USB Device: External HDD

USB Device: Ext HDD 1021

USB Device: iPad

USB Device: M2070 Series

Thunderbolt Bus: Mac mini, Apple Inc., 26.1


HELP ITS DRIVING ME MAD

Mac mini (Late 2014), iOS 8.4

Posted on Aug 2, 2015 3:55 AM

Reply
2 replies
User profile for user: John Galt
John Galt
User level: Level 10
141,162 points

Aug 2, 2015 8:01 AM in response to antpro

Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper. Earlier versions than the one released in 2012 required more extensive work to uninstall all its components.


If you actually used MacKeeper to alter your system, e.g. "remove excess binaries" or such, you will need to reinstall OS X as well as all your additional software. Uninstalling MacKeeper is insufficient to reverse the corruption it is capable of - once again, that is if you used it.


If you merely installed MacKeeper but did not use it to perform any particular action, the following instructions will suffice.


  • If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
  • Quit the MacKeeper app if it is running.
  • Open your Applications folder: Using the Finder's Go menu, select Applications.
  • Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.

You will be asked to authenticate (twice):

User uploaded file

You do not need to provide a reason for uninstalling it:

User uploaded file

Just click the Uninstall MacKeeper button. You will be asked to authenticate again.


After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.

Reply

why does my mac mini keep shutting down

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