I have had my mac for several years now and it has gotten slower. I was wondering what would be the best and safest program to clean it. Thanks, Mike
iMac, OS X Mountain Lion (10.8.2)
There are none that are safe or recommended by experienced users on here. Your Mac doesn't get "dirty". Best to be clear on what your problem is - 'gotten slower' is a bit vague.
You do not need a program. Download and apply this program and publish it as an answer here.
http://www.etresoft.com/etrecheck
We can then give you an assessment of the condition of your machine.
There is no cleanup application that will cleanup your Mac.
If you wish, you can download, run EtreCheck and post the report here.
Someone here can offer suggestions based on the report.
When I open programs like Keynote or Pages, the little colored spinning wheel just sits there. When I save some documents; the same thing happens. I have upgraded to the max Ram. Movie clips (short ones) take a long time to open also.
Problem description:
Has become slow
EtreCheck version: 2.3 (135)
Report generated 8/2/15, 6:35 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: (What does this mean?)
iMac (21.5-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,1
1 2.5 GHz Intel Core i5 CPU: 4-core
12 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: (What does this mean?)
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
System Software: (What does this mean?)
OS X 10.10.3 (14D136) - Time since boot: about 7 days
Disk Information: (What does this mean?)
ST3500418AS disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.91 GB (407.88 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-STDVDRW GA32N ()
USB Information: (What does this mean?)
Brother HL-2240D series
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Anywhere
Adware: (What does this mean?)
Genieo, InstallMac Adware! [Click to remove]
More adware files Adware! [Click to remove]
Launch Agents: (What does this mean?)
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.genieo.completer.download.plist Adware! [Click to remove]
[running] com.genieo.completer.ltvbit.plist Adware! [Click to remove]
[running] com.genieo.completer.update.plist Adware! [Click to remove]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: (What does this mean?)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
CopyLess Lite Application (/Applications/CopyLess Lite.app)
My Day UNKNOWN (missing value)
AdobeResourceSynchronizer Application (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Alfred Application (/Applications/Alfred.app)
Internet Plug-ins: (What does this mean?)
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]
Flash Player: Version: 18.0.0.209 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.4 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: (What does this mean?)
Picasa: Version: 1.0 [Click for support]
Safari Extensions: (What does this mean?)
Video Converter
Save to Pocket
3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.91 GB Disk used: 91.04 GB
Destinations:
TimeMachineBackup [Network]
Total size: 1.92 TB
Total number of backups: 36
Oldest backup: 2015-05-30 12:44:43 +0000
Last backup: 2015-08-02 10:42:10 +0000
Size of backup disk: Excellent
Backup size 1.92 TB > (Disk size 498.91 GB X 3)
Top Processes by CPU: (What does this mean?)
4% WORDsearch 10
2% WindowServer
2% wineserver
1% fontd
1% com.apple.WebKit.Networking
Top Processes by Memory: (What does this mean?)
983 MB com.apple.WebKit.WebContent(6)
941 MB kernel_task
516 MB softwareupdated
283 MB iTunes
258 MB AdobeReader
Virtual Memory Information: (What does this mean?)
3.41 GB Free RAM
8.59 GB Used RAM (3.84 GB Cached)
0 B Swap Used
Diagnostics Information: (What does this mean?)
Aug 1, 2015, 11:10:18 PM ~/Library/Logs/DiagnosticReports/cloudd_2015-08-01-231018_[redacted].crash
Aug 1, 2015, 10:41:52 PM ~/Library/Logs/DiagnosticReports/cloudd_2015-08-01-224152_[redacted].crash
Aug 1, 2015, 09:38:53 PM ~/Library/Logs/DiagnosticReports/cloudd_2015-08-01-213853_[redacted].crash
Aug 1, 2015, 09:34:06 PM ~/Library/Logs/DiagnosticReports/cloudd_2015-08-01-213406_[redacted].crash
Get rid of the Adware for a start.
Adware?
1. Use free Malwarebytes Anti-Malware for Mac/ AdwareMedic to remove adware
http://www.adwaremedic.com/index.php
Download, install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit Malwarebytes Anti-Malware.
or
Remove the adware manually by following the “HowTo” from Apple.
http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
Turn those off and relaunch Safari.
Turn those on one by one and test.
3. Safari > Preferences > Search > Search Engine :
Select your preferred search engine.
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
"best and safest program to clean"
Never install any product that claims to "clean up", "speed up", "optimize", "boost" or "accelerate" your Mac; to "wash" it, "tune" it, or to make it "shiny". Those claims are absurd.
Assuming you did not edit it, the EtreCheck report you posted appears to be malformed. As such, the information it contains should be regarded with suspicion. A system that has been maliciously altered cannot be relied upon to diagnose itself.
Did you obtain EtreCheck from one of the links posted in this thread? They are correct links that point to legitimate sources, so if that is the case it will be a challenge for you to download anything at all.
If adware is contributing to the problem, which appears likely, read How to install adware for a description of how it may have occurred, and for Apple's recommended solution. You do not need to download anything to fix it, which will obviate that concern.
Back up your Mac if you have not done so already. To learn how to use Time Machine read Mac Basics: Time Machine backs up your Mac - Apple Support. Verify, according to that document, that you are using either an Apple AirPort Time Capsule, a USB hard disk connected to the latest model Apple AirPort Extreme Base Station, or a hard disk drive directly connected to a Mac on your LAN running OS X Server. Any network destination other than those will be unreliable.
Update OS X. To learn how to do that read Update OS X and App Store apps on your Mac - Apple Support.
Gatekeeper: (What does this mean?)
Anywhere
Review your Gatekeeper settings: OS X : About Gatekeeper - Apple Support. Gatekeeper is designed to help prevent you from inadvertently installing garbage such as "adware" and there is reason to suspect that it has been deliberately disabled on that Mac.
best program to clean my mac
