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neither videos or music can play when using headphones

No music or videos is able to play when my headphones are plugged in, I have tried another pair of headphones but it still didn't work so the problem must be in the phone. What's wrong and how do I fix it?

iPhone 5s, iOS 8.4

Posted on Aug 2, 2015 6:52 AM

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neither videos or music can play when using headphones

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