Keyboard & Trackpad Frozen
Hi,
I have problems with my keyboard and trackpad on Macbook pro 13' Mid 2014 laptop. Sometimes both gone frozen and only button working is power button. After force restart or putting it to sleep for about 5min fix the issue currently but not permanently. Im not using any external inputs like mouse and external keyboard.
Do you know what it can be? Multiple times i used Apple Diagnostics and there is no issue's on my hardware !!!
Im using Yosemite OSX.
Here's my EtreCheck results
Problem description:
Keyboard & trackpad frozen
EtreCheck version: 2.3 (135)
Report generated 8/2/15, 12:35 PM
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Hardware Information: (What does this mean?)
MacBook Pro (Retina, 13-inch, Mid 2014) (Technical Specifications)
MacBook Pro - model: MacBookPro11,1
1 2.6 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 283 - SN = D864427TB89FT5YAU
Video Information: (What does this mean?)
Intel Iris
Color LCD 2560 x 1600
System Software: (What does this mean?)
OS X 10.10.4 (14E46) - Time since boot: less than an hour
Disk Information: (What does this mean?)
APPLE SSD SD0128F disk0 : (121,33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.11 GB (26.58 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: (What does this mean?)
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Launch Agents: (What does this mean?)
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
[not loaded] com.xamarin.mtvs.buildserver.plist [Click for support]
[running] net.culater.SIMBL.Agent.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
[loaded] org.tigris.scplugin.launch.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist [Click for support]
[loaded] com.github.GitHub.GHInstallCLI.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.microsoft.office.licensingV2.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
[loaded] com.tunabellysoftware.TGFanHelper.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Login Items: (What does this mean?)
PopClip UNKNOWN (missing value)
Bartender Application (/Applications/Bartender.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Caffeine Application (/Applications/Caffeine.app)
Flycut UNKNOWN (missing value)
BetterTouchTool UNKNOWN (missing value)
CrossOver CD Helper Application (/Applications/CrossOver.app/Contents/Resources/CrossOver CD Helper.app)
Viber Application Hidden (/Applications/Viber.app)
Dash Application (/Applications/Dash.localized/Dash.app)
HyperDock Helper Application (~/Library/PreferencePanes/HyperDock.prefpane/Contents/Resources/HyperDock Helper.app)
Isolator UNKNOWN (missing value)
MacUpdate Desktop UNKNOWN Hidden (missing value)
Internet Plug-ins: (What does this mean?)
FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 18.0.0.209 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.5.1 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
PepperFlashPlayer: Version: 18.0.0.203 - SDK 10.6 [Click for support]
Unity Web Player: Version: UnityPlayer version 5.1.0f3 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Safari Extensions: (What does this mean?)
AdBlock
Open in Internet Explorer
Save to Pocket
3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
HyperDock [Click for support]
Java [Click for support]
MySQL [Click for support]
Time Machine: (What does this mean?)
Time Machine not configured!
Top Processes by CPU: (What does this mean?)
5% coreaudiod
3% WindowServer
3% fontd
0% taskgated
0% Shazam
Top Processes by Memory: (What does this mean?)
1.03 GB com.apple.WebKit.WebContent(6)
632 MB kernel_task
270 MB Safari
188 MB mds_stores
172 MB Dock
Virtual Memory Information: (What does this mean?)
881 MB Free RAM
7.14 GB Used RAM (1.67 GB Cached)
0 B Swap Used
Diagnostics Information: (What does this mean?)
Aug 2, 2015, 11:43:11 AM Self test - passed
Jul 31, 2015, 10:47:37 AM /Library/Logs/DiagnosticReports/Finder_2015-07-31-104737_[redacted].hang
MacBook Pro with Retina display, OS X Yosemite (10.10.4)