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iTunes where are you?

Hopefully someone has had the same problem. I uploaded the latest version of iTunes for Windows desktop computer and poof can not open iTunes at all. I checked my program files and iTunes is there but nothing happens. Now the weird part is on my iPhone 6 plus I only get music. 😕

Windows 7, Windows desktop & iPhone 6 plus

Posted on Aug 2, 2015 7:08 AM

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1 reply

Aug 4, 2015 6:43 AM in response to imogenie

Hello imogenie,
To make sure we are on the same page, you recently updated iTunes and it does not open. While that may seem strange, let's get to the bottom of it and get it working for you again so you can get back to your music.
I would recommend starting iTunes in Safe Mode as that is always a good starting point for troubleshooting iTunes. Take a look at the article below and start at Start iTunes in Safe Mode and work your way down.
Fix unexpected quits or launch issues in iTunes for Windows
https://support.apple.com/en-us/HT203206

Take it easy

iTunes where are you?

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