Touchpad Issue, cursor not responding, and no click detected

Hello Jason,

I did try those different steps according to the link you provided :

Try disconnecting the MagSafe connector from the computer and check the trackpad function. If the trackpad becomes responsive again, improper grounding may be the issue.

It doesn't solve the issue. I restarted the computer plugged, and also unplugged. it still stuck on top left.

If a two-prong AC plug is being used with the power adapter, try using the three-prong power cable that shipped with your computer and plug it into a grounded outlet.

If the issue persists, make sure the third prong is present and do not use an adapter to enable the three-prong adapter to be used in a two-prong outlet. Note that the ground in the three-prong outlet may not be connected. This is common in older homes or buildings with replaced outlets. In these situations, the three-prong power cable will not improve trackpad responsiveness.

I'm using three-pong power cable, delivery in the box. (France AC power) with grounded outlet. I also tried to plug the AC from different part of the house, and also friend houses. It doesn't changed the issue.

If a grounded outlet is not available, rest your palm on the palm rest when using the trackpad. This should enable the trackpad to function properly.

Finally i tried this steps. I feel some contact at top of fingers with some slight vibrations... but the touchpad still not respond.

I have once... after rebooting the computer during my tests to see if i can solve the issue... the touchpad works perfectly like "click respond" "the cursor also following..." everything were fine... but once it close the computer, or close the cover... i lose the touchpad again... its somehow very annoying.

Like having a laptop... but also need to buy an extra mouse... and have a support for the mouse make me really feel inconfortable.

should i return the product after just few month usage?