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no audio after new macbook boots up

I get the start up chime. After booting, iTunes or videos do not have audio at speakers or headphone. Several restarts and/or shutdowns later the audio works. what's up with that? Anyone!

MacBook, OS X Yosemite (10.10.4), purchased in July 2015 12" 512GB HD

Posted on Aug 2, 2015 6:24 AM

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Posted on Aug 2, 2015 7:51 AM

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

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Aug 2, 2015 7:51 AM in response to Danito-Grande

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

no audio after new macbook boots up

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