No Service with O2 SIM card

Question

No Service with O2 SIM card

I have an O2 SIM card in my iPad with a mobile data contract that appears to be working on the O2 system. I can't get a mobile data service on the iPad from any antennae, even when sitting next to a perfectly serviceable antenna showing 4G on my O2 equipped iPhone.

How can I check what's not working for me with the O2 SIM card to be getting the No Service indicator on the top left corner of the screen?

I can log in and check the Mobile Data Account with O2 from the iPad over wifi and that all looks ok, so something must be at fault on the iPad or the SIM card.

Posted on Aug 2, 2015 6:23 AM

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Answer 1

jason269

Community Specialist

Aug 4, 2015 6:14 AM in response to normansavigar

Hello, normansavigar.

Thank you for visiting Apple Support Communities.

I understand that you are unable to receive a cellular data signal on your iPad. I would recommend going through the troubleshooting steps in the article below as they may resolve this issue.

If you can't connect to a cellular network or cellular data

Regards

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Answer 2

Doctor9fan

Level 4

1,381 points

Aug 5, 2015 7:07 AM in response to normansavigar

Have you tried the sim in your iPhone to see if data works? if it doesn't then the problem is with the sim.

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