I have a 2012 macbook pro and have experienced ever decreasing performance since new. I have the latest OSX [Yosemite 10.10.4]. Is this fixable or is it just a 'mac' thing.... I've seen so many similar questions raised and decreasing Mac performance and no one answer seems to fix it.. Perhaps a move back to Windows is needed :-)
MacBook Pro, OS X Yosemite (10.10.4), 2012
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
Thank you for your prompt reply, I will gather the requesting info and post it in the next few days. Thanks again...
Kevin
Hi,
I performed a number of actions and captured the logs. I tried several times to ensure I captured the shortest logs. Hope this helps.
BTW - as a second issue, my WiFi is very unreliable and I found that I have to delete several files from the 'system preferences' every few days to keep it stable [this was a suggestion I read on a support blog somewhere]. Is there a permanent fix for this? Files below:
com.apple.airport.preference.plist
com.apple.network.identification.plist
com.apple.wifi.message-tracer.plist
networkinterfaces.plist
preferences.plist
Anyhow - logs below:
LOG1
Opening of MsPowerpoint
03/08/2015 18:24:53.861 Microsoft PowerPoint[491]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.4 instead of 10.10.4. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Call location:
03/08/2015 18:24:53.864 Microsoft PowerPoint[491]: 0 CarbonCore 0x96c6a291 ___Gestalt_SystemVersion_block_invoke + 135
03/08/2015 18:24:53.864 Microsoft PowerPoint[491]: 1 libdispatch.dylib 0x9567d130 _dispatch_client_callout + 50
03/08/2015 18:24:53.864 Microsoft PowerPoint[491]: 2 libdispatch.dylib 0x9567d0b5 dispatch_once_f + 251
03/08/2015 18:24:53.864 Microsoft PowerPoint[491]: 3 libdispatch.dylib 0x9567e0d8 dispatch_once + 31
03/08/2015 18:24:53.864 Microsoft PowerPoint[491]: 4 CarbonCore 0x96be369d _Gestalt_SystemVersion + 1050
03/08/2015 18:24:53.864 Microsoft PowerPoint[491]: 5 CarbonCore 0x96be27c0 Gestalt + 150
03/08/2015 18:24:53.864 Microsoft PowerPoint[491]: 6 MicrosoftComponentPlugin 0x02c563ae McpInitLibrary_ + 505
03/08/2015 18:24:56.542 Office365Service[493]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.4 instead of 10.10.4. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Call location:
03/08/2015 18:24:56.543 Office365Service[493]: 0 CarbonCore 0x96c6a291 ___Gestalt_SystemVersion_block_invoke + 135
03/08/2015 18:24:56.543 Office365Service[493]: 1 libdispatch.dylib 0x9567d130 _dispatch_client_callout + 50
03/08/2015 18:24:56.543 Office365Service[493]: 2 libdispatch.dylib 0x9567d0b5 dispatch_once_f + 251
03/08/2015 18:24:56.543 Office365Service[493]: 3 libdispatch.dylib 0x9567e0d8 dispatch_once + 31
03/08/2015 18:24:56.543 Office365Service[493]: 4 CarbonCore 0x96be369d _Gestalt_SystemVersion + 1050
03/08/2015 18:24:56.543 Office365Service[493]: 5 CarbonCore 0x96be27c0 Gestalt + 150
03/08/2015 18:24:56.543 Office365Service[493]: 6 Office365Service 0x00058977 Office365Service + 358775
03/08/2015 18:25:08.822 spindump[351]: Saved spin report for Microsoft PowerPoint version 14.5.2 (14.5.2) to /Library/Logs/DiagnosticReports/Microsoft PowerPoint_2015-08-03-182508_MacBook-Pro.spin
NOTE: Second time I opened it, it took around 1 second only… Trace below. After I closed it I opened it again [also from within Finder] and it opened immediately.
Tried to open a Ms Excel file at 18:42:10 – it took around 10 seconds.
03/08/2015 18:42:11.110 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
03/08/2015 18:42:11.128 QuickLookSatellite[571]: Failed to obtain sandbox extension for path=/Users/Kevin/Library/Caches/com.apple.quicklook.satellite. Errno:1
03/08/2015 18:42:11.133 QuickLookSatellite[571]: Failed to obtain sandbox extension for path=/Users/Kevin/Library/Caches/com.apple.quicklook.satellite. Errno:1
03/08/2015 18:42:11.155 QuickLookSatellite[571]: CGSConnectionByID: 0 is not a valid connection ID.
03/08/2015 18:42:11.155 QuickLookSatellite[571]: Invalid Connection ID 0
03/08/2015 18:42:11.252 Microsoft Excel[572]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.4 instead of 10.10.4. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Call location:
03/08/2015 18:42:11.252 Microsoft Excel[572]: 0 CarbonCore 0x96c6a291 ___Gestalt_SystemVersion_block_invoke + 135
03/08/2015 18:42:11.252 Microsoft Excel[572]: 1 libdispatch.dylib 0x9567d0b5 dispatch_once_f + 251
03/08/2015 18:42:11.252 Microsoft Excel[572]: 2 libdispatch.dylib 0x9567e0d8 dispatch_once + 31
03/08/2015 18:42:11.252 Microsoft Excel[572]: 3 CarbonCore 0x96be369d _Gestalt_SystemVersion + 1050
03/08/2015 18:42:11.252 Microsoft Excel[572]: 4 CarbonCore 0x96be27c0 Gestalt + 150
03/08/2015 18:42:11.252 Microsoft Excel[572]: 5 MicrosoftComponentPlugin 0x01bfd3ae McpInitLibrary_ + 505
03/08/2015 18:42:11.252 Microsoft Excel[572]: 6 MicrosoftComponentPlugin 0x01bfd1de McpInitLibrary_ + 41
03/08/2015 18:42:15.460 Microsoft Excel[572]: CGBitmapContextCreate: invalid data bytes/row: should be at least 5120 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.
03/08/2015 18:42:15.484 Microsoft Excel[572]: CGBitmapContextCreate: invalid data bytes/row: should be at least 5120 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.
03/08/2015 18:42:17.016 sandboxd[172]: ([571]) QuickLookSatelli(571) deny file-issue-extension /Users/Kevin/Library/Caches/com.apple.quicklook.satellite
03/08/2015 18:42:17.051 sandboxd[172]: ([571]) QuickLookSatelli(571) deny mach-lookup com.apple.nsurlstorage-cache
03/08/2015 18:42:17.066 sandboxd[172]: ([571]) QuickLookSatelli(571) deny file-issue-extension /Users/Kevin/Library/Caches/com.apple.quicklook.satellite
03/08/2015 18:42:17.082 sandboxd[172]: ([571]) QuickLookSatelli(571) deny mach-lookup com.apple.nsurlstorage-cache
03/08/2015 18:42:33.391 sandboxd[172]: ([567]) com.apple.WebKit(567) deny file-read-data /Library/Preferences/com.apple.security-common.plist
Opened itunes at 18:25:40, log below. Note log seems to start at 18:25:45 only….
03/08/2015 18:25:45.697 storedownloadd[304]: DownloadServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fff4a415a80> connection from pid 500 with interface <DownloadServiceInterface: 0x7fff4a416080> (PID 500)
03/08/2015 18:25:45.704 iTunes[500]: ApplePushService: APSConnection being used without a delegate queue
03/08/2015 18:25:47.897 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
NOTE: Again, second time I opened it, it was immediate.
Re-started MacBook, took appx 10 secs to shut down and appx. 1:20 secs to boot. [log I kept separate as it is huge]. Then opened Word – took appx 25 secs to the point where the beachball stopped spinning. Log below: Note again, according to the system clock the time was 21:27:31 when I clicked to open Word but the log appears to start at 21:27:36.
03/08/2015 21:27:36.266 Microsoft Word[377]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.4 instead of 10.10.4. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Call location:
03/08/2015 21:27:36.268 Microsoft Word[377]: 0 CarbonCore 0x96c6a291 ___Gestalt_SystemVersion_block_invoke + 135
03/08/2015 21:27:36.268 Microsoft Word[377]: 1 libdispatch.dylib 0x9567d0b5 dispatch_once_f + 251
03/08/2015 21:27:36.269 Microsoft Word[377]: 2 libdispatch.dylib 0x9567e0d8 dispatch_once + 31
03/08/2015 21:27:36.269 Microsoft Word[377]: 3 CarbonCore 0x96be369d _Gestalt_SystemVersion + 1050
03/08/2015 21:27:36.269 Microsoft Word[377]: 4 CarbonCore 0x96be27c0 Gestalt + 150
03/08/2015 21:27:36.269 Microsoft Word[377]: 5 MicrosoftComponentPlugin 0x022c13ae McpInitLibrary_ + 505
03/08/2015 21:27:36.269 Microsoft Word[377]: 6 MicrosoftComponentPlugin 0x022c11de McpInitLibrary_ + 41
03/08/2015 21:27:40.561 Office365Service[383]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.4 instead of 10.10.4. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Call location:
03/08/2015 21:27:40.561 Office365Service[383]: 0 CarbonCore 0x96c6a291 ___Gestalt_SystemVersion_block_invoke + 135
03/08/2015 21:27:40.561 Office365Service[383]: 1 libdispatch.dylib 0x9567d130 _dispatch_client_callout + 50
03/08/2015 21:27:40.561 Office365Service[383]: 2 libdispatch.dylib 0x9567d0b5 dispatch_once_f + 251
03/08/2015 21:27:40.561 Office365Service[383]: 3 libdispatch.dylib 0x9567e0d8 dispatch_once + 31
03/08/2015 21:27:40.561 Office365Service[383]: 4 CarbonCore 0x96be369d _Gestalt_SystemVersion + 1050
03/08/2015 21:27:40.562 Office365Service[383]: 5 CarbonCore 0x96be27c0 Gestalt + 150
03/08/2015 21:27:40.562 Office365Service[383]: 6 Office365Service 0x00058977 Office365Service + 358775
03/08/2015 21:27:57.152 spindump[349]: Saved spin report for Microsoft Word version 14.5.2 (14.5.2) to /Library/Logs/DiagnosticReports/Microsoft Word_2015-08-03-212757_MacBook-Pro.spin
03/08/2015 21:28:10.426 sandboxd[176]: ([380]) com.apple.WebKit(380) deny file-read-data /Library/Preferences/com.apple.security-common.plist
Finally opened Chrome, took appx 5 secs but am not able to clearly see the log file. Closed Chrome and re-opened and it was around 2 secs..
So, main problem is boot time [which used to be just a few seconds and is now well over a minute] and the first time each app is opened.
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Another indication that the test is safe can be found in this thread, and this one, for example, where the comment in which I suggested it was recommended by one of the Apple Community Specialists, as explained here.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
…
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
______________________________________________________________
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
Hi,
Test results below. Thanks.
1 Start time: 15:53:38 08/05/15
2
3 Revision: 1331
4
5 Model Identifier: MacBookPro9,2
6 System Version: OS X 10.10.4 (14E46)
7 Kernel Version: Darwin 14.4.0
8 Time since boot: 2:47
9
10 USB
11
12 RTL8191S WLAN Adapter (Realtek Semiconductor Corp.)
13
14 I/O requests (KiB/s)
15
16 Google Chrome (UID 501): 2554
17
18 Energy (lifetime)
19
20 kernel_task (UID 0): 12.37
21
22 Firewall: On
23
24 TCP/IP
25
26 Subnet mask: 255.255.240.0
27
28 System caches/logs
29
30 2.8 GiB: /System/Library/Caches/com.apple.coresymbolicationd/data
31
32 Diagnostic reports
33
34 2015-07-07 com.apple.AmbientDisplayAgent crash
35 2015-07-22 AddressBookSourceSync crash x20
36 2015-07-25 SophosAVAgent crash
37
38 HID errors: 18
39
40 Kernel log
41
42 Aug 4 16:52:56 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
43 Aug 4 16:52:56 com_seagate_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
44 Aug 4 16:52:56 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
45 Aug 4 16:52:59 pci pause: SDXC
46 Aug 4 18:09:28 TBIOBlockStorageDriver: super::probe failed
47 Aug 4 18:09:38 pci pause: SDXC
48 Aug 4 18:10:26 com_seagate_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
49 Aug 4 18:10:26 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
50 Aug 4 18:13:59 considerRebuildOfPrelinkedKernel com.apple.filesystems.msdosfs triggered rebuild
51 Aug 4 18:17:10 msdosfs_fat_uninit_vol: error 6 from msdosfs_fat_cache_flush
52 Aug 4 18:17:11 com_seagate_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
53 Aug 4 18:17:11 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
54 Aug 5 13:07:06 TBIOBlockStorageDriver: super::probe failed
55 Aug 5 13:07:15 pci pause: SDXC
56 Aug 5 13:11:43 considerRebuildOfPrelinkedKernel com.realtek.driver.RTL8192SU triggered rebuild
57 Aug 5 13:40:27 com_seagate_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
58 Aug 5 13:40:27 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
59 Aug 5 13:42:37 com_seagate_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
60 Aug 5 13:42:37 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
61 Aug 5 13:54:44 com_seagate_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
62 Aug 5 13:54:44 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
63 Aug 5 14:02:49 nfs connect socket error 61 for localhost:/HzO6Y2g0RWpPwWaOPFdVQe
64 Aug 5 14:03:03 nfs server localhost:/HzO6Y2g0RWpPwWaOPFdVQe: can not connect, error 61
65 Aug 5 14:03:35 nfs server localhost:/HzO6Y2g0RWpPwWaOPFdVQe: can not connect, error 61
66 Aug 5 14:04:03 nfs server localhost:/HzO6Y2g0RWpPwWaOPFdVQe: dead
67
68 System log
69
70 Aug 5 14:18:00 WindowServer: WSGetSurfaceInWindow : Invalid surface 1089513310 for window 240
71 Aug 5 14:18:05 loginwindow: ERROR | -[PersistentAppsSupport saveLogoutPersistentState:finalSnapshot:] | Attempt to insert app with NULL bundle ID
72 Aug 5 14:18:16 loginwindow: ERROR | -[PersistentAppsSupport saveLogoutPersistentState:finalSnapshot:] | Attempt to insert app with NULL bundle ID
73 Aug 5 15:16:18 WindowServer: WSGetSurfaceInWindow : Invalid surface 1110250117 for window 288
74 Aug 5 15:17:13 WindowServer: WSGetSurfaceInWindow : Invalid surface 1103603853 for window 292
75 Aug 5 15:18:04 WindowServer: WSGetSurfaceInWindow : Invalid surface 1104481305 for window 298
76 Aug 5 15:18:42 WindowServer: WSGetSurfaceInWindow : Invalid surface 1092719635 for window 296
77 Aug 5 15:18:51 WindowServer: WSGetSurfaceInWindow : Invalid surface 1101908063 for window 304
78 Aug 5 15:20:45 sharingd: 15:20:45.664 : SDConnectionManager:: XPC connection invalidated
79 Aug 5 15:40:58 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD
80 Aug 5 15:43:00 WindowServer: WSGetSurfaceInWindow : Invalid surface 1143269585 for window 274
81 Aug 5 15:43:00 WindowServer: WSGetSurfaceInWindow : Invalid surface 1143269585 for window 274
82 Aug 5 15:43:00 WindowServer: WSGetSurfaceInWindow : Invalid surface 1143269585 for window 274
83 Aug 5 15:45:45 iTunes: ApplePushService: APSConnection being used without a delegate queue
84 Aug 5 15:48:20 QuickLookUIHelper: HWJPEG not avaialble on this platform
85 Aug 5 15:49:02 WindowServer: window 17e is already attached to window 17c
86 Aug 5 15:49:02 WindowServer: window 17e is already attached to window 17c
87 Aug 5 15:49:02 WindowServer: window 17e is already attached to window 17c
88 Aug 5 15:49:07 WindowServer: _CGXGetWindowOrderingGroup: Operation on a window 0x17e requiring rights 0x5 by caller System Preferences
89 Aug 5 15:49:10 WindowServer: WSGetSurfaceInWindow : Invalid surface 1122896196 for window 378
90 Aug 5 15:49:10 WindowServer: WSGetSurfaceInWindow : Invalid surface 1122896196 for window 378
91 Aug 5 15:49:10 WindowServer: WSGetSurfaceInWindow : Invalid surface 1122896196 for window 378
92 Aug 5 15:49:29 WindowServer: WSGetSurfaceInWindow : Invalid surface 1089498074 for window 389
93 Aug 5 15:49:29 WindowServer: WSGetSurfaceInWindow : Invalid surface 1089498074 for window 389
94 Aug 5 15:49:29 WindowServer: WSGetSurfaceInWindow : Invalid surface 1089498074 for window 389
95
96 launchd log
97
98 Jul 30 09:52:33 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.203, service = com.apple.photostream-agent, error = 119: Service is disabled
99 Jul 30 12:46:30 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.218, service = com.apple.photostream-agent, error = 119: Service is disabled
100 Jul 30 17:09:21 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.197, service = com.apple.photostream-agent, error = 119: Service is disabled
101 Jul 31 12:56:28 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.199, service = com.apple.photostream-agent, error = 119: Service is disabled
102 Jul 31 20:15:04 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.198, service = com.apple.photostream-agent, error = 119: Service is disabled
103 Aug 1 11:38:29 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.202, service = com.apple.photostream-agent, error = 119: Service is disabled
104 Aug 1 13:06:38 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.202, service = com.apple.photostream-agent, error = 119: Service is disabled
105 Aug 1 20:10:23 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.195, service = com.apple.photostream-agent, error = 119: Service is disabled
106 Aug 2 11:12:33 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.205, service = com.apple.photostream-agent, error = 119: Service is disabled
107 Aug 2 11:57:36 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.212, service = com.apple.photostream-agent, error = 119: Service is disabled
108 Aug 2 21:24:15 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.214, service = com.apple.photostream-agent, error = 119: Service is disabled
109 Aug 3 11:02:09 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.203, service = com.apple.photostream-agent, error = 119: Service is disabled
110 Aug 3 18:02:12 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.212, service = com.apple.photostream-agent, error = 119: Service is disabled
111 Aug 3 21:23:29 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.212, service = com.apple.photostream-agent, error = 119: Service is disabled
112 Aug 4 09:41:35 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.203, service = com.apple.photostream-agent, error = 119: Service is disabled
113 Aug 4 16:53:16 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.204, service = com.apple.photostream-agent, error = 119: Service is disabled
114 Aug 4 18:10:03 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.214, service = com.apple.photostream-agent, error = 119: Service is disabled
115 Aug 5 13:07:34 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.213, service = com.apple.photostream-agent, error = 119: Service is disabled
116
117 Loaded kernel extensions
118
119 com.paragon-software.filesystems.ntfs (95)
120 com.realtek.driver.RTL8192SU (1080)
121 com.sophos.kext.sav (9.2.50)
122 com.sophos.nke.swi (9.2.50)
123
124 System services loaded
125
126 com.adobe.fpsaud
127 com.apple.bootpd
128 - status: 2
129 com.apple.spindump
130 - status: 75
131 com.apple.watchdogd
132 com.microsoft.office.licensing.helper
133 com.seagate.TBDecorator.plist
134 com.sophos.autoupdate
135 com.sophos.common.servicemanager
136 com.sophos.configuration
137 com.sophos.intercheck
138 com.sophos.notification
139 com.sophos.scan
140 com.sophos.sxld
141 com.sophos.webd
142
143 System services disabled
144
145 com.apple.mtmd
146 com.apple.mtmfs
147 org.ntp.ntpd
148
149 Login services loaded
150
151 Wlan.Software
152 com.brother.LOGINserver
153 com.fiplab.MemoryCleanHelper
154 com.google.keystone.user.agent
155 com.sophos.uiserver
156
157 Login services disabled
158
159 com.apple.photostream-agent
160
161 User services disabled
162
163 com.apple.photostream-agent
164
165 Startup items
166
167 /Library/StartupItems/HWNetMgr/HWNetCfg
168 /Library/StartupItems/HWNetMgr/HWNetMgr
169 /Library/StartupItems/HWNetMgr/StartupParameters.plist
170 /Library/StartupItems/HWPortDetect/HWPortCfg
171 /Library/StartupItems/HWPortDetect/HWPortDetect
172 /Library/StartupItems/HWPortDetect/StartupParameters.plist
173 /Library/StartupItems/StartOuc/libQtCore.4.6.2.dylib
174 /Library/StartupItems/StartOuc/libQtCore.4.6.dylib
175 /Library/StartupItems/StartOuc/libQtCore.4.dylib
176 /Library/StartupItems/StartOuc/libQtCore.dylib
177 /Library/StartupItems/StartOuc/RunOuc
178 /Library/StartupItems/StartOuc/StartOuc
179 /Library/StartupItems/StartOuc/StartupParameters.plist
180
181 Global login items
182
183 /Library/Printers/Brother/Utilities/Server/LOGINserver.app
184 /Library/Printers/Brother/Utilities/InstallUtility.app/Contents/Resources/InstU tilLaunch.app
185
186 Safari extensions
187
188 iMedia Converter Deluxe
189 - com.wondershare.iskyvc
190
191 iCloud errors
192
193 comapple.CloudPhotosConfiguration 18
194 cloudphotosd 18
195 cloudd 17
196 Finder 2
197 Spotlight 1
198
199 Continuity errors
200
201 sharingd 11
202 lsuseractivityd 8
203
204 Restricted files: 223
205
206 Lockfiles: 68
207
208 Contents of /Library/LaunchAgents/Wlan.Software.plist
209 - mod date: Sep 14 15:01:53 2011
210 - size (B): 399
211 - checksum: 17064348
212
213 <?xml version="1.0" encoding="UTF-8"?>
214 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
215 <plist version="1.0">
216 <dict>
217 <key>Label</key>
218 <string>Wlan.Software</string>
219 <key>Program</key>
220 <string>/Applications/Wireless Network Utility.app/Contents/MacOS/Wireless Network Utility</string>
221 <key>RunAtLoad</key>
222 <true/>
223 </dict>
224 </plist>
225
226 Contents of /Library/LaunchAgents/com.sophos.uiserver.plist
227 - mod date: Jul 25 18:16:25 2015
228 - size (B): 563
229 - checksum: 40276757
230
231 <?xml version="1.0" encoding="UTF-8"?>
232 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
233 <plist version="1.0">
234 <dict>
235 <key>KeepAlive</key>
236 <true/>
237 <key>Label</key>
238 <string>com.sophos.uiserver</string>
239 <key>ProgramArguments</key>
240 <array>
241 <string>/Library/Sophos Anti-Virus/SophosUIServer.app/Contents/MacOS/SophosUIServer</string>
242 </array>
243 <key>RunAtLoad</key>
244 <true/>
245 <key>StandardErrorPath</key>
246 <string>/dev/null</string>
247 <key>StandardOutPath</key>
248 <string>/dev/null</string>
249 </dict>
250 </plist>
251
252 Contents of /Library/LaunchDaemons/com.sophos.common.servicemanager.plist
253 - mod date: Jul 25 18:16:19 2015
254 - size (B): 560
255 - checksum: 1792128556
256
257 <?xml version="1.0" encoding="UTF-8"?>
258 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
259 <plist version="1.0">
260 <dict>
261 <key>StandardErrorPath</key>
262 <string>/dev/null</string>
263 <key>StandardOutPath</key>
264 <string>/dev/null</string>
265 <key>Label</key>
266 <string>com.sophos.common.servicemanager</string>
267 <key>ProgramArguments</key>
268 <array>
269 <string>/Library/Sophos Anti-Virus/SophosServiceManager.bundle/Contents/MacOS/SophosServiceManager</str ing>
270 </array>
271 <key>KeepAlive</key>
272 <true/>
273 </dict>
274 </plist>
275
276 Contents of /System/Library/LaunchDaemons/com.seagate.TBDecorator.plist
277 - mod date: Oct 12 05:46:28 2013
278 - size (B): 617
279 - checksum: 3070240373
280
281 <?xml version="1.0" encoding="UTF-8"?>
282 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
283 <!--
284 com.seagate.TBDecorator.plist
285 SeagateDiagnostics
286 Created by John Brisbin on 3/10/10.
287 Copyright 2010 Seagate Technologies LLC.. All rights reserved.
288 -->
289 <plist version="1.0">
290 <dict>
291 <key>KeepAlive</key>
292 <true/>
293 <key>Label</key>
294 <string>com.seagate.TBDecorator.plist</string>
295 <key>RunAtLoad</key>
296 <true/>
297 <key>ProgramArguments</key>
298 <array>
299 <string>/Library/Application Support/Seagate/TBLoopDriveParams</string>
300 </array>
301 </dict>
302 </plist>
303
304 Contents of /System/Library/LaunchDaemons/org.apache.httpd.plist
305 - mod date: Apr 22 14:30:50 2015
306 - size (B): 554
307 - checksum: 3012644940
308
309 <?xml version="1.0" encoding="UTF-8"?>
310 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
311 <plist version="1.0">
312 <dict>
313 <key>Disabled</key>
314 <true/>
315 <key>Label</key>
316 <string>org.apache.httpd</string>
317 <key>EnvironmentVariables</key>
318 <dict>
319 <key>XPC_SERVICES_UNAVAILABLE</key>
320 <string>1</string>
321 </dict>
322 <key>ProgramArguments</key>
323 <array>
324 <string>/usr/sbin/httpd-wrapper</string>
325 <string>-D</string>
326 <string>FOREGROUND</string>
327 </array>
328 <key>OnDemand</key>
329 <false/>
330 </dict>
331 </plist>
332
333 Contents of Library/LaunchAgents/com.google.keystone.agent.plist
334 - mod date: Aug 5 15:05:47 2015
335 - size (B): 802
336 - checksum: 2283177291
337
338 <?xml version="1.0" encoding="UTF-8"?>
339 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
340 <plist version="1.0">
341 <dict>
342 <key>Label</key>
343 <string>com.google.keystone.user.agent</string>
344 <key>LimitLoadToSessionType</key>
345 <string>Aqua</string>
346 <key>ProgramArguments</key>
347 <array>
348 <string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>
349 <string>-runMode</string>
350 <string>ifneeded</string>
351 </array>
352 <key>RunAtLoad</key>
353 <true/>
354 <key>StartInterval</key>
355 <integer>3523</integer>
356 <key>StandardErrorPath</key>
357 <string>/dev/null</string>
358 <key>StandardOutPath</key>
359 <string>/dev/null</string>
360 </dict>
361 </plist>
362
363 Extensions
364
365 /Library/Extensions/SophosNetworkInterceptor.kext
366 - com.sophos.nke.swi
367 /Library/Extensions/SophosOnAccessInterceptor.kext
368 - com.sophos.kext.sav
369 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardACMControl.kext
370 - com.huawei.driver.HuaweiDataCardACMControl
371 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardACMData.kext
372 - com.huawei.driver.HuaweiDataCardACMData
373 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardActivateDriver.kext
374 - com.huawei.driver.HuaweiDataCardActivateDriver
375 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardDMM.kext
376 - com.huawei.driver.HuaweiDataCardDMM
377 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardECMControl.kext
378 - com.huawei.driver.HuaweiDataCardECMControl
379 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardECMData.kext
380 - com.huawei.driver.HuaweiDataCardECMData
381 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardJUBusDriver.kext
382 - com.huawei.driver.cdc_usb_bus
383 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardJUCDCACM.kext
384 - com.huawei.driver.cdc_acm
385 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardJUCDCECM.kext
386 - com.huawei.driver.cdc_ecm
387 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardJUCDCNCM.kext
388 - com.huawei.driver.cdc_ncm
389 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardJUNetwork.kext
390 - com.huawei.driver.dc_net
391 /System/Library/Extensions/HuaweiDataCardDriver.kext
392 - com.huawei.driver.HuaweiDataCardDriver
393 /System/Library/Extensions/JMicronATA.kext
394 - com.jmicron.JMicronATA
395 /System/Library/Extensions/RTL8192SU7.kext
396 - com.realtek.driver.RTL8192SU
397 /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns/SeagateDriveIcons.kext
398 - com.seagate.driver.SeagateDriveIcons
399 /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns/SeagateLeafPowSecDriver_10_4.kext
400 - com.seagate.driver.PowSecLeafDriver_10_4
401 /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns/SeagateLeafPowSecDriver_10_5.kext
402 - com.seagate.driver.PowSecLeafDriver_10_5
403 /System/Library/Extensions/Seagate Storage Driver.kext
404 - com.seagate.driver.PowSecDriverCore
405 /System/Library/Extensions/USBExpressCardCantWake_Huawei.kext
406 - com.apple.dts.driver.USBExpressCardCantWake
407
408 Applications
409
410 /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
411 - com.microsoft.ASApplication
412 /Applications/Microsoft Office 2011/Office/Equation Editor.app
413 - com.microsoft.EquationEditor
414 /Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
415 - com.microsoft.office.setupassistant
416 /Applications/Microsoft Office 2011/Office/Microsoft Query.app
417 - com.microsoft.Query
418 /Applications/Presto! PageManager 7.18/CloseInstallerFolder
419 - N/A
420 /Applications/Presto! PageManager 7.18/Presto! PageManager 7.app
421 - com.metrowerks.stationery
422 /Applications/Wireless Network Utility.app
423 - N/A
424 /Library/Printers/Brother/Utilities/BrSupplyTool.app
425 - com.brother.utility.brsupplytool
426 /Library/Printers/Brother/Utilities/BrSupport.app
427 - com.brother.BrSupport
428 /Library/Printers/Brother/Utilities/ControlCenter/ControlCenter.app
429 - com.brother.ControlCenter
430 /Library/Printers/Brother/Utilities/DeviceSelector/DeviceSelector.app
431 - com.brother.deviceselector
432 /Library/Printers/Brother/Utilities/InstallUtility.app
433 - com.brother.utility.InstallUtility
434 /Library/Printers/Brother/Utilities/RemoteSetup.app
435 - N/A
436 /Library/Printers/Brother/Utilities/Server/LOGINserver.app
437 - com.brother.LOGINserver
438 /Library/Printers/Brother/Utilities/Server/NETserver.app
439 - com.brother.utility.NETserver
440 /Library/Printers/Brother/Utilities/Server/USBserver.app
441 - com.brother.utility.USBserver
442 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_aohghmighlieiainnegkcijnfilokake/Default aohghmighlieiainnegkcijnfilokake.app
443 - com.google.Chrome.app.Default-aohghmighlieiainnegkcijnfilokake-internal
444 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Default apdfllckaahabafndbhieahigkjlhalf.app
445 - com.google.Chrome.app.Default-apdfllckaahabafndbhieahigkjlhalf-internal
446 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Default blpcfgokakmgnkcojhhkbfbldkacnbeo.app
447 - com.google.Chrome.app.Default-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal
448 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_coobgpohoikkiipiblmjeljniedjpjpf/Default coobgpohoikkiipiblmjeljniedjpjpf.app
449 - com.google.Chrome.app.Default-coobgpohoikkiipiblmjeljniedjpjpf-internal
450 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_nmmhkkegccagdldgiimedpiccmgmieda/Default nmmhkkegccagdldgiimedpiccmgmieda.app
451 - com.google.Chrome.app.Default-nmmhkkegccagdldgiimedpiccmgmieda-internal
452 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_pjkljhegncpnkpknbcohdijeoejaedia/Default pjkljhegncpnkpknbcohdijeoejaedia.app
453 - com.google.Chrome.app.Default-pjkljhegncpnkpknbcohdijeoejaedia-internal
454 /Users/USER/Library/Application Support/iskysoft/Video_Converter/IU/57000/Apps/ADManager.app
455 - com.wondershare.ADManager
456 /Users/USER/Library/Application Support/iskysoft/Video_Converter/IU/__MACOSX/57000/Apps/ADManager.app
457 - N/A
458 /usr/Local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/LiveUpd.app
459 - com.yourcompany.LiveUpd
460 /usr/Local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/ouc.app
461 - com.yourcompany.ouc
462
463 Frameworks
464
465 /Library/Frameworks/SAVI.framework
466 - com.sophos.sav.savi
467 /Library/Frameworks/SUMScanKit.framework
468 - com.sophos.sum.scan.kit
469 /Library/Frameworks/SophosGenericsCommon.framework
470 - com.sophos.macendpoint.SophosGenericsCommon
471 /Library/Frameworks/SophosGenericsCore.framework
472 - com.sophos.macendpoint.SophosGenericsCore
473
474 PrefPane
475
476 /Library/PreferencePanes/DashboardPreferences.prefPane
477 - com.seagate.dashboard.preferences
478 /Library/PreferencePanes/Flash Player.prefPane
479 - com.adobe.flashplayerpreferences
480 /Library/PreferencePanes/NTFSforMacOSX.prefPane:® OS X:
481 - N/A
482
483 Bundles
484
485 /Library/Internet Plug-Ins/Flash Player.plugin
486 - com.macromedia.Flash Player.plugin
487 /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
488 - com.microsoft.sharepoint.browserplugin
489 /Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle
490 - com.skype.skypeabdialer
491 /Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle
492 - com.skype.skypeabsms
493 /Users/USER/Library/Application Support/Google/Chrome/PepperFlash/18.0.0.209/PepperFlashPlayer.plugin
494 - com.macromedia.PepperFlashPlayer.pepper
495
496 Bundles (new)
497
498 /Library/Application Support/Sophos/he/Installer.app
499 - com.sophos.macendpoint.InstallationDeployer
500 /Library/Application Support/Sophos/he/Sophos Installer Components/savi.bundle
501 - com.sophos.macinstallpkg.savi
502 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_nmmhkkegccagdldgiimedpiccmgmieda/Default nmmhkkegccagdldgiimedpiccmgmieda.app
503 - com.google.Chrome.app.Default-nmmhkkegccagdldgiimedpiccmgmieda-internal
504 /Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle
505 - com.google.Keystone
506
507 Library paths
508
509 /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
510 /Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib
511 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib
512 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib
513 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib
514 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib
515 /Library/Sophos Anti-Virus/Libraries/libSULObjC.dylib
516 /Library/Sophos Anti-Virus/Libraries/libcrypto.dylib
517 /Library/Sophos Anti-Virus/Libraries/libssl.dylib
518 /Library/StartupItems/StartOuc/libQtCore.4.6.2.dylib
519 /Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.8.823/_platform_specific/mac_x64/libwidev inecdm.dylib
520 /usr/Local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libHttpInterface.1.0.0.dy lib
521 /usr/Local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libQtCore.4.6.2.dylib
522 /usr/Local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libQtGui.4.6.2.dylib
523 /usr/Local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libQtNetwork.4.6.2.dylib
524 /usr/Local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libQtXml.4.6.2.dylib
525 /usr/Local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libQueryStrategy.1.0.0.dy lib
526 /usr/Local/lib/vcomponents/libicudata.dylib
527 /usr/Local/lib/vcomponents/libicui18n.dylib
528 /usr/Local/lib/vcomponents/libicuio.dylib
529 /usr/Local/lib/vcomponents/libicuuc.dylib
530 /usr/Local/lib/vcomponents/libvclient_fat_release.dylib
531 /usr/Local/lib/vcomponents/libvkernel_fat_release.dylib
532 /usr/Local/lib/vcomponents/libvshared_fat_release.dylib
533 /usr/lib/libUFSDNTFS.dylib
534
535 Modifications
536
537 file modified: /Applications/iSkysoft Video Converter.app/Contents/Resources/en.lproj/InfoPlist.strings
538
539 Installations
540
541 Memory Clean: 25/07/2015 17:51
542 Adobe Flash Player: 15/07/2015 13:47
543 Adobe Flash Player: 09/07/2015 15:52
544 Adobe Flash Player: 24/06/2015 13:35
545 Office 2011 14.5.2 Update: 21/06/2015 14:03
546
547 Elapsed time (sec): 441
Actually, I only very recently installed Sophos to see if any malware or viruses were causing the performance issues. I will remove it but I know that won't resolve the performance problems as they were present before I installed Sophos.
As to your last statement - do Mac's still not need anti-virus or anti-malware software then?
Kevin
do Mac's still not need anti-virus or anti-malware software then?
That's right. If you still have problems after removing Sophos, please repeat the test and post the results.
Hi Linc,
Removed Sophos and still having perf. problems. Re-ran the test, results below:
1 Start time: 09:51:32 08/06/15
2
3 Revision: 1331
4
5 Model Identifier: MacBookPro9,2
6 System Version: OS X 10.10.4 (14E46)
7 Kernel Version: Darwin 14.4.0
8 Time since boot: 25 minutes
9
10 USB
11
12 RTL8191S WLAN Adapter (Realtek Semiconductor Corp.)
13
14 Energy (lifetime)
15
16 Terminal (UID 501): 17.08
17 bash (UID 501): 14.89
18 kernel_task (UID 0): 6.80
19
20 Energy (sampled)
21
22 kernel_task (UID 0): 13.67
23
24 Firewall: On
25
26 TCP/IP
27
28 Subnet mask: 255.255.240.0
29
30 System caches/logs
31
32 2.8 GiB: /System/Library/Caches/com.apple.coresymbolicationd/data
33
34 Diagnostic reports
35
36 2015-07-07 com.apple.AmbientDisplayAgent crash
37 2015-07-22 AddressBookSourceSync crash x20
38 2015-07-25 SophosAVAgent crash
39
40 HID errors: 17
41
42 Kernel log
43
44 Aug 4 18:17:10 msdosfs_fat_uninit_vol: error 6 from msdosfs_fat_cache_flush
45 Aug 4 18:17:11 com_seagate_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
46 Aug 4 18:17:11 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
47 Aug 5 13:07:06 TBIOBlockStorageDriver: super::probe failed
48 Aug 5 13:07:15 pci pause: SDXC
49 Aug 5 13:11:43 considerRebuildOfPrelinkedKernel com.realtek.driver.RTL8192SU triggered rebuild
50 Aug 5 13:40:27 com_seagate_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
51 Aug 5 13:40:27 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
52 Aug 5 13:42:37 com_seagate_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
53 Aug 5 13:42:37 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
54 Aug 5 13:54:44 com_seagate_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
55 Aug 5 13:54:44 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
56 Aug 5 14:02:49 nfs connect socket error 61 for localhost:/HzO6Y2g0RWpPwWaOPFdVQe
57 Aug 5 14:03:03 nfs server localhost:/HzO6Y2g0RWpPwWaOPFdVQe: can not connect, error 61
58 Aug 5 14:03:35 nfs server localhost:/HzO6Y2g0RWpPwWaOPFdVQe: can not connect, error 61
59 Aug 5 14:04:03 nfs server localhost:/HzO6Y2g0RWpPwWaOPFdVQe: dead
60 Aug 5 16:28:04 IOHIDSystem: postEvent LLEventQueue overflow.
61 Aug 5 18:15:33 TBIOBlockStorageDriver: super::probe failed
62 Aug 5 18:15:42 pci pause: SDXC
63 Aug 5 18:18:27 com_seagate_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
64 Aug 5 18:18:27 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
65 Aug 5 18:18:35 com_seagate_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
66 Aug 5 18:18:35 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
67 Aug 6 09:27:00 TBIOBlockStorageDriver: super::probe failed
68 Aug 6 09:27:04 pci pause: SDXC
69
70 System log
71
72 Aug 6 09:32:42 SophosSXLD: 20150806 023242.817 P 224 T 3283 ------ 2 - Warning: EARLY TIMEOUT: dns context 3 has 13952 ms before it should time out\n
73 Aug 6 09:32:47 SophosSXLD: 20150806 023247.920 P 224 T 3283 ------ 2 - Warning: EARLY TIMEOUT: dns context 14 has 13961 ms before it should time out\n
74 Aug 6 09:45:10 configd: bootp_client_bind_socket_to_if(en3, 8): setsockopt IP_BOUND_IF failed
75 Aug 6 09:45:10 configd: DHCP en3: RELEASE transmit failed
76 Aug 6 09:45:10 mDNSResponder: getExtendedFlags: SIOCGIFEFLAGS failed, errno = 6 (Device not configured)
77 Aug 6 09:45:10 mDNSResponder: getExtendedFlags: SIOCGIFEFLAGS failed, errno = 6 (Device not configured)
78 Aug 6 09:45:49 com.apple.kextcache: kext file:///System/Library/Extensions/RTL8192SU7.kext/ is in hash exception list, allowing to load
79 Aug 6 09:45:49 com.apple.kextcache: kext file:///System/Library/Extensions/JMicronATA.kext/ is in hash exception list, allowing to load
80 Aug 6 09:45:52 com.apple.kextcache: kext file:///System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/Hu aweiDataCardECMControl.kext/ is in hash exception list, allowing to load
81 Aug 6 09:45:52 com.apple.kextcache: kext file:///System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/Hu aweiDataCardActivateDriver.kext/ is in hash exception list, allowing to load
82 Aug 6 09:45:52 com.apple.kextcache: kext file:///System/Library/Extensions/HuaweiDataCardDriver.kext/ is in hash exception list, allowing to load
83 Aug 6 09:46:08 loginwindow: ERROR | -[PersistentAppsSupport saveLogoutPersistentState:finalSnapshot:] | Attempt to insert app with NULL bundle ID
84 Aug 6 09:46:12 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD
85 Aug 6 09:46:15 loginwindow: ERROR | -[PersistentAppsSupport saveLogoutPersistentState:finalSnapshot:] | Attempt to insert app with NULL bundle ID
86 Aug 6 09:46:46 loginwindow: ERROR | -[PersistentAppsSupport saveLogoutPersistentState:finalSnapshot:] | Attempt to insert app with NULL bundle ID
87 Aug 6 09:46:55 loginwindow: ERROR | -[PersistentAppsSupport saveLogoutPersistentState:finalSnapshot:] | Attempt to insert app with NULL bundle ID
88 Aug 6 09:46:58 Microsoft Excel: CGBitmapContextCreate: invalid data bytes/row: should be at least 5120 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.
89 Aug 6 09:46:58 Microsoft Excel: CGBitmapContextCreate: invalid data bytes/row: should be at least 5120 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.
90 Aug 6 09:47:01 loginwindow: ERROR | -[PersistentAppsSupport saveLogoutPersistentState:finalSnapshot:] | Attempt to insert app with NULL bundle ID
91 Aug 6 09:47:12 loginwindow: ERROR | -[PersistentAppsSupport saveLogoutPersistentState:finalSnapshot:] | Attempt to insert app with NULL bundle ID
92 Aug 6 09:51:21 loginwindow: ERROR | -[PersistentAppsSupport saveLogoutPersistentState:finalSnapshot:] | Attempt to insert app with NULL bundle ID
93 Aug 6 09:52:03 configd: bootp_client_bind_socket_to_if(en3, 8): setsockopt IP_BOUND_IF failed
94 Aug 6 09:52:03 configd: DHCP en3: RELEASE transmit failed
95 Aug 6 09:52:03 mDNSResponder: getExtendedFlags: SIOCGIFEFLAGS failed, errno = 6 (Device not configured)
96 Aug 6 09:52:03 mDNSResponder: getExtendedFlags: SIOCGIFEFLAGS failed, errno = 6 (Device not configured)
97
98 launchd log
99
100 Aug 1 13:06:38 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.202, service = com.apple.photostream-agent, error = 119: Service is disabled
101 Aug 1 20:10:23 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.195, service = com.apple.photostream-agent, error = 119: Service is disabled
102 Aug 2 11:12:33 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.205, service = com.apple.photostream-agent, error = 119: Service is disabled
103 Aug 2 11:57:36 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.212, service = com.apple.photostream-agent, error = 119: Service is disabled
104 Aug 2 21:24:15 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.214, service = com.apple.photostream-agent, error = 119: Service is disabled
105 Aug 3 11:02:09 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.203, service = com.apple.photostream-agent, error = 119: Service is disabled
106 Aug 3 18:02:12 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.212, service = com.apple.photostream-agent, error = 119: Service is disabled
107 Aug 3 21:23:29 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.212, service = com.apple.photostream-agent, error = 119: Service is disabled
108 Aug 4 09:41:35 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.203, service = com.apple.photostream-agent, error = 119: Service is disabled
109 Aug 4 16:53:16 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.204, service = com.apple.photostream-agent, error = 119: Service is disabled
110 Aug 4 18:10:03 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.214, service = com.apple.photostream-agent, error = 119: Service is disabled
111 Aug 5 13:07:34 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.213, service = com.apple.photostream-agent, error = 119: Service is disabled
112 Aug 5 18:15:58 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.202, service = com.apple.photostream-agent, error = 119: Service is disabled
113 Aug 6 09:27:25 com.apple.xpc.launchd.user.501.100004.Aqua: Could not import service from caller: caller = otherbsd.204, service = com.apple.photostream-agent, error = 119: Service is disabled
114 Aug 6 09:45:33 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.devicecontrol.plist, error = 2: No such file or directory
115 Aug 6 09:45:33 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.configuration.plist, error = 2: No such file or directory
116 Aug 6 09:45:33 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.sxld.plist, error = 2: No such file or directory
117 Aug 6 09:45:33 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.mcs.plist, error = 2: No such file or directory
118 Aug 6 09:45:33 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.scan.plist, error = 2: No such file or directory
119 Aug 6 09:45:33 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.webd.plist, error = 2: No such file or directory
120 Aug 6 09:45:33 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.notification.plist, error = 2: No such file or directory
121 Aug 6 09:45:33 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.intercheck.plist, error = 2: No such file or directory
122 Aug 6 09:45:34 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.autoupdate.plist, error = 2: No such file or directory
123 Aug 6 09:45:34 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.managementagent.plist, error = 2: No such file or directory
124 Aug 6 09:45:34 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.messagerouter.plist, error = 2: No such file or directory
125
126 Loaded kernel extensions
127
128 com.realtek.driver.RTL8192SU (1080)
129 com.sophos.kext.sav (9.2.50)
130 com.sophos.nke.swi (9.2.50)
131
132 System services loaded
133
134 com.adobe.fpsaud
135 com.apple.spindump
136 - status: 75
137 com.apple.watchdogd
138 com.microsoft.office.licensing.helper
139 com.seagate.TBDecorator.plist
140
141 System services disabled
142
143 com.apple.mtmd
144 com.apple.mtmfs
145 org.ntp.ntpd
146
147 Login services loaded
148
149 Wlan.Software
150 com.brother.LOGINserver
151 com.fiplab.MemoryCleanHelper
152 com.google.keystone.user.agent
153
154 Login services disabled
155
156 com.apple.photostream-agent
157
158 User services disabled
159
160 com.apple.photostream-agent
161
162 Startup items
163
164 /Library/StartupItems/HWNetMgr/HWNetCfg
165 /Library/StartupItems/HWNetMgr/HWNetMgr
166 /Library/StartupItems/HWNetMgr/StartupParameters.plist
167 /Library/StartupItems/HWPortDetect/HWPortCfg
168 /Library/StartupItems/HWPortDetect/HWPortDetect
169 /Library/StartupItems/HWPortDetect/StartupParameters.plist
170 /Library/StartupItems/StartOuc/libQtCore.4.6.2.dylib
171 /Library/StartupItems/StartOuc/libQtCore.4.6.dylib
172 /Library/StartupItems/StartOuc/libQtCore.4.dylib
173 /Library/StartupItems/StartOuc/libQtCore.dylib
174 /Library/StartupItems/StartOuc/RunOuc
175 /Library/StartupItems/StartOuc/StartOuc
176 /Library/StartupItems/StartOuc/StartupParameters.plist
177
178 Global login items
179
180 /Library/Printers/Brother/Utilities/Server/LOGINserver.app
181 /Library/Printers/Brother/Utilities/InstallUtility.app/Contents/Resources/InstU tilLaunch.app
182
183 Safari extensions
184
185 iMedia Converter Deluxe
186 - com.wondershare.iskyvc
187
188 iCloud errors
189
190 comapple.CloudPhotosConfiguration 17
191 cloudphotosd 17
192 cloudd 16
193 Finder 2
194 Spotlight 1
195
196 Continuity errors
197
198 sharingd 9
199 lsuseractivityd 5
200
201 Restricted files: 30
202
203 Lockfiles: 68
204
205 Contents of /Library/LaunchAgents/Wlan.Software.plist
206 - mod date: Sep 14 15:01:53 2011
207 - size (B): 399
208 - checksum: 17064348
209
210 <?xml version="1.0" encoding="UTF-8"?>
211 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
212 <plist version="1.0">
213 <dict>
214 <key>Label</key>
215 <string>Wlan.Software</string>
216 <key>Program</key>
217 <string>/Applications/Wireless Network Utility.app/Contents/MacOS/Wireless Network Utility</string>
218 <key>RunAtLoad</key>
219 <true/>
220 </dict>
221 </plist>
222
223 Contents of /System/Library/LaunchDaemons/com.seagate.TBDecorator.plist
224 - mod date: Oct 12 05:46:28 2013
225 - size (B): 617
226 - checksum: 3070240373
227
228 <?xml version="1.0" encoding="UTF-8"?>
229 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
230 <!--
231 com.seagate.TBDecorator.plist
232 SeagateDiagnostics
233 Created by John Brisbin on 3/10/10.
234 Copyright 2010 Seagate Technologies LLC.. All rights reserved.
235 -->
236 <plist version="1.0">
237 <dict>
238 <key>KeepAlive</key>
239 <true/>
240 <key>Label</key>
241 <string>com.seagate.TBDecorator.plist</string>
242 <key>RunAtLoad</key>
243 <true/>
244 <key>ProgramArguments</key>
245 <array>
246 <string>/Library/Application Support/Seagate/TBLoopDriveParams</string>
247 </array>
248 </dict>
249 </plist>
250
251 Contents of /System/Library/LaunchDaemons/org.apache.httpd.plist
252 - mod date: Apr 22 14:30:50 2015
253 - size (B): 554
254 - checksum: 3012644940
255
256 <?xml version="1.0" encoding="UTF-8"?>
257 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
258 <plist version="1.0">
259 <dict>
260 <key>Disabled</key>
261 <true/>
262 <key>Label</key>
263 <string>org.apache.httpd</string>
264 <key>EnvironmentVariables</key>
265 <dict>
266 <key>XPC_SERVICES_UNAVAILABLE</key>
267 <string>1</string>
268 </dict>
269 <key>ProgramArguments</key>
270 <array>
271 <string>/usr/sbin/httpd-wrapper</string>
272 <string>-D</string>
273 <string>FOREGROUND</string>
274 </array>
275 <key>OnDemand</key>
276 <false/>
277 </dict>
278 </plist>
279
280 Contents of Library/LaunchAgents/com.google.keystone.agent.plist
281 - mod date: Aug 5 15:05:47 2015
282 - size (B): 802
283 - checksum: 2283177291
284
285 <?xml version="1.0" encoding="UTF-8"?>
286 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
287 <plist version="1.0">
288 <dict>
289 <key>Label</key>
290 <string>com.google.keystone.user.agent</string>
291 <key>LimitLoadToSessionType</key>
292 <string>Aqua</string>
293 <key>ProgramArguments</key>
294 <array>
295 <string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>
296 <string>-runMode</string>
297 <string>ifneeded</string>
298 </array>
299 <key>RunAtLoad</key>
300 <true/>
301 <key>StartInterval</key>
302 <integer>3523</integer>
303 <key>StandardErrorPath</key>
304 <string>/dev/null</string>
305 <key>StandardOutPath</key>
306 <string>/dev/null</string>
307 </dict>
308 </plist>
309
310 Extensions
311
312 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardACMControl.kext
313 - com.huawei.driver.HuaweiDataCardACMControl
314 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardACMData.kext
315 - com.huawei.driver.HuaweiDataCardACMData
316 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardActivateDriver.kext
317 - com.huawei.driver.HuaweiDataCardActivateDriver
318 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardDMM.kext
319 - com.huawei.driver.HuaweiDataCardDMM
320 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardECMControl.kext
321 - com.huawei.driver.HuaweiDataCardECMControl
322 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardECMData.kext
323 - com.huawei.driver.HuaweiDataCardECMData
324 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardJUBusDriver.kext
325 - com.huawei.driver.cdc_usb_bus
326 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardJUCDCACM.kext
327 - com.huawei.driver.cdc_acm
328 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardJUCDCECM.kext
329 - com.huawei.driver.cdc_ecm
330 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardJUCDCNCM.kext
331 - com.huawei.driver.cdc_ncm
332 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardJUNetwork.kext
333 - com.huawei.driver.dc_net
334 /System/Library/Extensions/HuaweiDataCardDriver.kext
335 - com.huawei.driver.HuaweiDataCardDriver
336 /System/Library/Extensions/JMicronATA.kext
337 - com.jmicron.JMicronATA
338 /System/Library/Extensions/RTL8192SU7.kext
339 - com.realtek.driver.RTL8192SU
340 /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns/SeagateDriveIcons.kext
341 - com.seagate.driver.SeagateDriveIcons
342 /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns/SeagateLeafPowSecDriver_10_4.kext
343 - com.seagate.driver.PowSecLeafDriver_10_4
344 /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns/SeagateLeafPowSecDriver_10_5.kext
345 - com.seagate.driver.PowSecLeafDriver_10_5
346 /System/Library/Extensions/Seagate Storage Driver.kext
347 - com.seagate.driver.PowSecDriverCore
348 /System/Library/Extensions/USBExpressCardCantWake_Huawei.kext
349 - com.apple.dts.driver.USBExpressCardCantWake
350
351 Applications
352
353 /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
354 - com.microsoft.ASApplication
355 /Applications/Microsoft Office 2011/Office/Equation Editor.app
356 - com.microsoft.EquationEditor
357 /Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
358 - com.microsoft.office.setupassistant
359 /Applications/Microsoft Office 2011/Office/Microsoft Query.app
360 - com.microsoft.Query
361 /Applications/Presto! PageManager 7.18/CloseInstallerFolder
362 - N/A
363 /Applications/Presto! PageManager 7.18/Presto! PageManager 7.app
364 - com.metrowerks.stationery
365 /Applications/Wireless Network Utility.app
366 - N/A
367 /Library/Printers/Brother/Utilities/BrSupplyTool.app
368 - com.brother.utility.brsupplytool
369 /Library/Printers/Brother/Utilities/BrSupport.app
370 - com.brother.BrSupport
371 /Library/Printers/Brother/Utilities/ControlCenter/ControlCenter.app
372 - com.brother.ControlCenter
373 /Library/Printers/Brother/Utilities/DeviceSelector/DeviceSelector.app
374 - com.brother.deviceselector
375 /Library/Printers/Brother/Utilities/InstallUtility.app
376 - com.brother.utility.InstallUtility
377 /Library/Printers/Brother/Utilities/RemoteSetup.app
378 - N/A
379 /Library/Printers/Brother/Utilities/Server/LOGINserver.app
380 - com.brother.LOGINserver
381 /Library/Printers/Brother/Utilities/Server/NETserver.app
382 - com.brother.utility.NETserver
383 /Library/Printers/Brother/Utilities/Server/USBserver.app
384 - com.brother.utility.USBserver
385 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_aohghmighlieiainnegkcijnfilokake/Default aohghmighlieiainnegkcijnfilokake.app
386 - com.google.Chrome.app.Default-aohghmighlieiainnegkcijnfilokake-internal
387 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Default apdfllckaahabafndbhieahigkjlhalf.app
388 - com.google.Chrome.app.Default-apdfllckaahabafndbhieahigkjlhalf-internal
389 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Default blpcfgokakmgnkcojhhkbfbldkacnbeo.app
390 - com.google.Chrome.app.Default-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal
391 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_coobgpohoikkiipiblmjeljniedjpjpf/Default coobgpohoikkiipiblmjeljniedjpjpf.app
392 - com.google.Chrome.app.Default-coobgpohoikkiipiblmjeljniedjpjpf-internal
393 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_nmmhkkegccagdldgiimedpiccmgmieda/Default nmmhkkegccagdldgiimedpiccmgmieda.app
394 - com.google.Chrome.app.Default-nmmhkkegccagdldgiimedpiccmgmieda-internal
395 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_pjkljhegncpnkpknbcohdijeoejaedia/Default pjkljhegncpnkpknbcohdijeoejaedia.app
396 - com.google.Chrome.app.Default-pjkljhegncpnkpknbcohdijeoejaedia-internal
397 /Users/USER/Library/Application Support/iskysoft/Video_Converter/IU/57000/Apps/ADManager.app
398 - com.wondershare.ADManager
399 /Users/USER/Library/Application Support/iskysoft/Video_Converter/IU/__MACOSX/57000/Apps/ADManager.app
400 - N/A
401 /usr/local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/LiveUpd.app
402 - com.yourcompany.LiveUpd
403 /usr/local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/ouc.app
404 - com.yourcompany.ouc
405
406 PrefPane
407
408 /Library/PreferencePanes/DashboardPreferences.prefPane
409 - com.seagate.dashboard.preferences
410 /Library/PreferencePanes/Flash Player.prefPane
411 - com.adobe.flashplayerpreferences
412 /Library/PreferencePanes/NTFSforMacOSX.prefPane:® OS X:
413 - N/A
414
415 Bundles
416
417 /Library/Internet Plug-Ins/Flash Player.plugin
418 - com.macromedia.Flash Player.plugin
419 /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
420 - com.microsoft.sharepoint.browserplugin
421 /Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle
422 - com.skype.skypeabdialer
423 /Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle
424 - com.skype.skypeabsms
425 /Users/USER/Library/Application Support/Google/Chrome/PepperFlash/18.0.0.209/PepperFlashPlayer.plugin
426 - com.macromedia.PepperFlashPlayer.pepper
427
428 Bundles (new)
429
430 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_nmmhkkegccagdldgiimedpiccmgmieda/Default nmmhkkegccagdldgiimedpiccmgmieda.app
431 - com.google.Chrome.app.Default-nmmhkkegccagdldgiimedpiccmgmieda-internal
432 /Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle
433 - com.google.Keystone
434
435 Library paths
436
437 /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
438 /Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib
439 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib
440 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib
441 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib
442 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib
443 /Library/StartupItems/StartOuc/libQtCore.4.6.2.dylib
444 /Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.8.823/_platform_specific/mac_x64/libwidev inecdm.dylib
445 /usr/lib/libUFSDNTFS.dylib
446 /usr/local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libHttpInterface.1.0.0.dy lib
447 /usr/local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libQtCore.4.6.2.dylib
448 /usr/local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libQtGui.4.6.2.dylib
449 /usr/local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libQtNetwork.4.6.2.dylib
450 /usr/local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libQtXml.4.6.2.dylib
451 /usr/local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libQueryStrategy.1.0.0.dy lib
452 /usr/local/lib/vcomponents/libicudata.dylib
453 /usr/local/lib/vcomponents/libicui18n.dylib
454 /usr/local/lib/vcomponents/libicuio.dylib
455 /usr/local/lib/vcomponents/libicuuc.dylib
456 /usr/local/lib/vcomponents/libvclient_fat_release.dylib
457 /usr/local/lib/vcomponents/libvkernel_fat_release.dylib
458 /usr/local/lib/vcomponents/libvshared_fat_release.dylib
459
460 Modifications
461
462 file modified: /Applications/iSkysoft Video Converter.app/Contents/Resources/en.lproj/InfoPlist.strings
463
464 Installations
465
466 Memory Clean: 25/07/2015 17:51
467 Adobe Flash Player: 15/07/2015 13:47
468 Adobe Flash Player: 09/07/2015 15:52
469 Adobe Flash Player: 24/06/2015 13:35
470 Office 2011 14.5.2 Update: 21/06/2015 14:03
471
472 Elapsed time (sec): 303
The Sophos kernel extensions are still loaded. In order to complete the uninstallation, you have to restart. Then please run the test again. Post the results only if the word "Sophos" doesn't appear. If it does appear, you still haven't completely removed Sophos.
OK, re-booted and re-ran the test. Results below. I still notice some Sophos related comments even though I followed the proper de-installation procedure...
1 Start time: 10:12:06 08/06/15
2
3 Revision: 1331
4
5 Model Identifier: MacBookPro9,2
6 System Version: OS X 10.10.4 (14E46)
7 Kernel Version: Darwin 14.4.0
8 Time since boot: 6 minutes
9
10 USB
11
12 RTL8191S WLAN Adapter (Realtek Semiconductor Corp.)
13
14 Energy (lifetime)
15
16 Terminal (UID 501): 17.43
17 bash (UID 501): 15.22
18 kernel_task (UID 0): 9.19
19
20 Firewall: On
21
22 TCP/IP
23
24 Subnet mask: 255.255.240.0
25
26 System caches/logs
27
28 2.8 GiB: /System/Library/Caches/com.apple.coresymbolicationd/data
29
30 Diagnostic reports
31
32 2015-07-07 com.apple.AmbientDisplayAgent crash
33 2015-07-22 AddressBookSourceSync crash x20
34 2015-07-25 SophosAVAgent crash
35
36 HID errors: 18
37
38 Kernel log
39
40 Aug 4 18:17:11 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
41 Aug 5 13:07:06 TBIOBlockStorageDriver: super::probe failed
42 Aug 5 13:07:15 pci pause: SDXC
43 Aug 5 13:11:43 considerRebuildOfPrelinkedKernel com.realtek.driver.RTL8192SU triggered rebuild
44 Aug 5 13:40:27 com_seagate_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
45 Aug 5 13:40:27 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
46 Aug 5 13:42:37 com_seagate_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
47 Aug 5 13:42:37 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
48 Aug 5 13:54:44 com_seagate_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
49 Aug 5 13:54:44 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
50 Aug 5 14:02:49 nfs connect socket error 61 for localhost:/HzO6Y2g0RWpPwWaOPFdVQe
51 Aug 5 14:03:03 nfs server localhost:/HzO6Y2g0RWpPwWaOPFdVQe: can not connect, error 61
52 Aug 5 14:03:35 nfs server localhost:/HzO6Y2g0RWpPwWaOPFdVQe: can not connect, error 61
53 Aug 5 14:04:03 nfs server localhost:/HzO6Y2g0RWpPwWaOPFdVQe: dead
54 Aug 5 16:28:04 IOHIDSystem: postEvent LLEventQueue overflow.
55 Aug 5 18:15:33 TBIOBlockStorageDriver: super::probe failed
56 Aug 5 18:15:42 pci pause: SDXC
57 Aug 5 18:18:27 com_seagate_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
58 Aug 5 18:18:27 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
59 Aug 5 18:18:35 com_seagate_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
60 Aug 5 18:18:35 com_maxtor_IOPowSec00_10_5: GetVendorAndModelIDInfo failed
61 Aug 6 09:27:00 TBIOBlockStorageDriver: super::probe failed
62 Aug 6 09:27:04 pci pause: SDXC
63 Aug 6 10:06:26 TBIOBlockStorageDriver: super::probe failed
64 Aug 6 10:06:30 pci pause: SDXC
65
66 System log
67
68 Aug 6 10:06:30 mDNSResponder: mDNSResponder mDNSResponder-576.30.4 (May 31 2015 04:53:24) starting OSXVers 14
69 Aug 6 10:06:31 powerd: Failed to read current rating(0xe00002f0)
70 Aug 6 10:06:31 mdmclient: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
71 Aug 6 10:06:31 loginwindow: Login Window Application Started
72 Aug 6 10:06:34 airportd: airportdProcessDLILEvent: en1 attached (down)
73 Aug 6 10:06:34 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.
74 Aug 6 10:06:35 configd: [bootp_transmit.c:213] bootp_transmit(): bpf_write(en1) failed: Network is down (50)
75 Aug 6 10:06:35 configd: DHCP en1: INIT transmit failed
76 Aug 6 10:06:39 stackshot: Timed out waiting for IOKit to finish matching.
77 Aug 6 10:06:40 WindowServer: Set a breakpoint at CGSLogError to catch errors as they are logged.
78 Aug 6 10:06:40 WindowServer: WSSetWindowTransform: Singular matrix
79 Aug 6 10:06:40 WindowServer: WSSetWindowTransform: Singular matrix
80 Aug 6 10:06:40 WindowServer: WSSetWindowTransform: Singular matrix
81 Aug 6 10:06:41 mDNSResponder: D2DInitialize succeeded
82 Aug 6 10:06:41 mDNSResponder: 4: Listening for incoming Unix Domain Socket client requests
83 Aug 6 10:06:41 loginwindow: Login Window Started Security Agent
84 Aug 6 10:06:41 UserEventAgent: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
85 Aug 6 10:06:41 WiFiAgent: securityd_message_with_reply_sync Failed to talk to secd after 4 attempts.
86 Aug 6 10:06:51 diskarbitrationd: unable to probe /dev/disk1 (status code 0x00000001).
87 Aug 6 10:06:54 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
88 Aug 6 10:07:00 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Wireless Network Utility" for over 1.00 seconds. Server has re-enabled them.
89 Aug 6 10:07:11 cloudd: Could not create primary backing account
90 Aug 6 10:08:03 SubmitDiagInfo: Couldn't load config file from on-disk location. Falling back to default location. Reason: Won't serialize in _readDictionaryFromJSONData due to nil object
91 Aug 6 10:08:03 SubmitDiagInfo: Couldn't load config file from on-disk location. Falling back to default location. Reason: Won't serialize in _readDictionaryFromJSONData due to nil object
92 Aug 6 10:10:05 com.apple.CloudPhotosConfiguration: Request UUID: New and old state identical for service com.apple.photo.icloud.cloudphoto: 0, ignoring request
93
94 launchd log
95
96 Aug 1 20:10:23 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.195, service = com.apple.photostream-agent, error = 119: Service is disabled
97 Aug 2 11:12:33 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.205, service = com.apple.photostream-agent, error = 119: Service is disabled
98 Aug 2 11:57:36 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.212, service = com.apple.photostream-agent, error = 119: Service is disabled
99 Aug 2 21:24:15 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.214, service = com.apple.photostream-agent, error = 119: Service is disabled
100 Aug 3 11:02:09 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.203, service = com.apple.photostream-agent, error = 119: Service is disabled
101 Aug 3 18:02:12 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.212, service = com.apple.photostream-agent, error = 119: Service is disabled
102 Aug 3 21:23:29 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.212, service = com.apple.photostream-agent, error = 119: Service is disabled
103 Aug 4 09:41:35 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.203, service = com.apple.photostream-agent, error = 119: Service is disabled
104 Aug 4 16:53:16 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.204, service = com.apple.photostream-agent, error = 119: Service is disabled
105 Aug 4 18:10:03 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.214, service = com.apple.photostream-agent, error = 119: Service is disabled
106 Aug 5 13:07:34 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.213, service = com.apple.photostream-agent, error = 119: Service is disabled
107 Aug 5 18:15:58 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.202, service = com.apple.photostream-agent, error = 119: Service is disabled
108 Aug 6 09:27:25 com.apple.xpc.launchd.user.501.100004.Aqua: Could not import service from caller: caller = otherbsd.204, service = com.apple.photostream-agent, error = 119: Service is disabled
109 Aug 6 09:45:33 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.devicecontrol.plist, error = 2: No such file or directory
110 Aug 6 09:45:33 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.configuration.plist, error = 2: No such file or directory
111 Aug 6 09:45:33 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.sxld.plist, error = 2: No such file or directory
112 Aug 6 09:45:33 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.mcs.plist, error = 2: No such file or directory
113 Aug 6 09:45:33 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.scan.plist, error = 2: No such file or directory
114 Aug 6 09:45:33 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.webd.plist, error = 2: No such file or directory
115 Aug 6 09:45:33 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.notification.plist, error = 2: No such file or directory
116 Aug 6 09:45:33 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.intercheck.plist, error = 2: No such file or directory
117 Aug 6 09:45:34 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.autoupdate.plist, error = 2: No such file or directory
118 Aug 6 09:45:34 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.managementagent.plist, error = 2: No such file or directory
119 Aug 6 09:45:34 com.apple.xpc.launchd.domain.system: Could not read path: path = /Library/LaunchDaemons/com.sophos.messagerouter.plist, error = 2: No such file or directory
120 Aug 6 10:06:43 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.196, service = com.apple.photostream-agent, error = 119: Service is disabled
121
122 Loaded kernel extensions
123
124 com.realtek.driver.RTL8192SU (1080)
125
126 System services loaded
127
128 com.adobe.fpsaud
129 com.apple.spindump
130 - status: 75
131 com.apple.watchdogd
132 com.microsoft.office.licensing.helper
133 com.seagate.TBDecorator.plist
134
135 System services disabled
136
137 com.apple.mtmd
138 com.apple.mtmfs
139 org.ntp.ntpd
140
141 Login services loaded
142
143 Wlan.Software
144 com.brother.LOGINserver
145 com.google.keystone.user.agent
146
147 Login services disabled
148
149 com.apple.photostream-agent
150
151 User services disabled
152
153 com.apple.photostream-agent
154
155 Startup items
156
157 /Library/StartupItems/HWNetMgr/HWNetCfg
158 /Library/StartupItems/HWNetMgr/HWNetMgr
159 /Library/StartupItems/HWNetMgr/StartupParameters.plist
160 /Library/StartupItems/HWPortDetect/HWPortCfg
161 /Library/StartupItems/HWPortDetect/HWPortDetect
162 /Library/StartupItems/HWPortDetect/StartupParameters.plist
163 /Library/StartupItems/StartOuc/libQtCore.4.6.2.dylib
164 /Library/StartupItems/StartOuc/libQtCore.4.6.dylib
165 /Library/StartupItems/StartOuc/libQtCore.4.dylib
166 /Library/StartupItems/StartOuc/libQtCore.dylib
167 /Library/StartupItems/StartOuc/RunOuc
168 /Library/StartupItems/StartOuc/StartOuc
169 /Library/StartupItems/StartOuc/StartupParameters.plist
170
171 Global login items
172
173 /Library/Printers/Brother/Utilities/Server/LOGINserver.app
174 /Library/Printers/Brother/Utilities/InstallUtility.app/Contents/Resources/InstU tilLaunch.app
175
176 Safari extensions
177
178 iMedia Converter Deluxe
179 - com.wondershare.iskyvc
180
181 iCloud errors
182
183 comapple.CloudPhotosConfiguration 18
184 cloudphotosd 18
185 cloudd 17
186 Finder 2
187 Spotlight 1
188
189 Continuity errors
190
191 sharingd 9
192 lsuseractivityd 5
193
194 Restricted files: 30
195
196 Lockfiles: 63
197
198 Contents of /Library/LaunchAgents/Wlan.Software.plist
199 - mod date: Sep 14 15:01:53 2011
200 - size (B): 399
201 - checksum: 17064348
202
203 <?xml version="1.0" encoding="UTF-8"?>
204 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
205 <plist version="1.0">
206 <dict>
207 <key>Label</key>
208 <string>Wlan.Software</string>
209 <key>Program</key>
210 <string>/Applications/Wireless Network Utility.app/Contents/MacOS/Wireless Network Utility</string>
211 <key>RunAtLoad</key>
212 <true/>
213 </dict>
214 </plist>
215
216 Contents of /System/Library/LaunchDaemons/com.seagate.TBDecorator.plist
217 - mod date: Oct 12 05:46:28 2013
218 - size (B): 617
219 - checksum: 3070240373
220
221 <?xml version="1.0" encoding="UTF-8"?>
222 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
223 <!--
224 com.seagate.TBDecorator.plist
225 SeagateDiagnostics
226 Created by John Brisbin on 3/10/10.
227 Copyright 2010 Seagate Technologies LLC.. All rights reserved.
228 -->
229 <plist version="1.0">
230 <dict>
231 <key>KeepAlive</key>
232 <true/>
233 <key>Label</key>
234 <string>com.seagate.TBDecorator.plist</string>
235 <key>RunAtLoad</key>
236 <true/>
237 <key>ProgramArguments</key>
238 <array>
239 <string>/Library/Application Support/Seagate/TBLoopDriveParams</string>
240 </array>
241 </dict>
242 </plist>
243
244 Contents of /System/Library/LaunchDaemons/org.apache.httpd.plist
245 - mod date: Apr 22 14:30:50 2015
246 - size (B): 554
247 - checksum: 3012644940
248
249 <?xml version="1.0" encoding="UTF-8"?>
250 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
251 <plist version="1.0">
252 <dict>
253 <key>Disabled</key>
254 <true/>
255 <key>Label</key>
256 <string>org.apache.httpd</string>
257 <key>EnvironmentVariables</key>
258 <dict>
259 <key>XPC_SERVICES_UNAVAILABLE</key>
260 <string>1</string>
261 </dict>
262 <key>ProgramArguments</key>
263 <array>
264 <string>/usr/sbin/httpd-wrapper</string>
265 <string>-D</string>
266 <string>FOREGROUND</string>
267 </array>
268 <key>OnDemand</key>
269 <false/>
270 </dict>
271 </plist>
272
273 Contents of Library/LaunchAgents/com.google.keystone.agent.plist
274 - mod date: Aug 5 15:05:47 2015
275 - size (B): 802
276 - checksum: 2283177291
277
278 <?xml version="1.0" encoding="UTF-8"?>
279 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
280 <plist version="1.0">
281 <dict>
282 <key>Label</key>
283 <string>com.google.keystone.user.agent</string>
284 <key>LimitLoadToSessionType</key>
285 <string>Aqua</string>
286 <key>ProgramArguments</key>
287 <array>
288 <string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>
289 <string>-runMode</string>
290 <string>ifneeded</string>
291 </array>
292 <key>RunAtLoad</key>
293 <true/>
294 <key>StartInterval</key>
295 <integer>3523</integer>
296 <key>StandardErrorPath</key>
297 <string>/dev/null</string>
298 <key>StandardOutPath</key>
299 <string>/dev/null</string>
300 </dict>
301 </plist>
302
303 Extensions
304
305 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardACMControl.kext
306 - com.huawei.driver.HuaweiDataCardACMControl
307 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardACMData.kext
308 - com.huawei.driver.HuaweiDataCardACMData
309 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardActivateDriver.kext
310 - com.huawei.driver.HuaweiDataCardActivateDriver
311 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardDMM.kext
312 - com.huawei.driver.HuaweiDataCardDMM
313 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardECMControl.kext
314 - com.huawei.driver.HuaweiDataCardECMControl
315 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardECMData.kext
316 - com.huawei.driver.HuaweiDataCardECMData
317 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardJUBusDriver.kext
318 - com.huawei.driver.cdc_usb_bus
319 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardJUCDCACM.kext
320 - com.huawei.driver.cdc_acm
321 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardJUCDCECM.kext
322 - com.huawei.driver.cdc_ecm
323 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardJUCDCNCM.kext
324 - com.huawei.driver.cdc_ncm
325 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardJUNetwork.kext
326 - com.huawei.driver.dc_net
327 /System/Library/Extensions/HuaweiDataCardDriver.kext
328 - com.huawei.driver.HuaweiDataCardDriver
329 /System/Library/Extensions/JMicronATA.kext
330 - com.jmicron.JMicronATA
331 /System/Library/Extensions/RTL8192SU7.kext
332 - com.realtek.driver.RTL8192SU
333 /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns/SeagateDriveIcons.kext
334 - com.seagate.driver.SeagateDriveIcons
335 /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns/SeagateLeafPowSecDriver_10_4.kext
336 - com.seagate.driver.PowSecLeafDriver_10_4
337 /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns/SeagateLeafPowSecDriver_10_5.kext
338 - com.seagate.driver.PowSecLeafDriver_10_5
339 /System/Library/Extensions/Seagate Storage Driver.kext
340 - com.seagate.driver.PowSecDriverCore
341 /System/Library/Extensions/USBExpressCardCantWake_Huawei.kext
342 - com.apple.dts.driver.USBExpressCardCantWake
343
344 Applications
345
346 /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
347 - com.microsoft.ASApplication
348 /Applications/Microsoft Office 2011/Office/Equation Editor.app
349 - com.microsoft.EquationEditor
350 /Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
351 - com.microsoft.office.setupassistant
352 /Applications/Microsoft Office 2011/Office/Microsoft Query.app
353 - com.microsoft.Query
354 /Applications/Presto! PageManager 7.18/CloseInstallerFolder
355 - N/A
356 /Applications/Presto! PageManager 7.18/Presto! PageManager 7.app
357 - com.metrowerks.stationery
358 /Applications/Wireless Network Utility.app
359 - N/A
360 /Library/Printers/Brother/Utilities/BrSupplyTool.app
361 - com.brother.utility.brsupplytool
362 /Library/Printers/Brother/Utilities/BrSupport.app
363 - com.brother.BrSupport
364 /Library/Printers/Brother/Utilities/ControlCenter/ControlCenter.app
365 - com.brother.ControlCenter
366 /Library/Printers/Brother/Utilities/DeviceSelector/DeviceSelector.app
367 - com.brother.deviceselector
368 /Library/Printers/Brother/Utilities/InstallUtility.app
369 - com.brother.utility.InstallUtility
370 /Library/Printers/Brother/Utilities/RemoteSetup.app
371 - N/A
372 /Library/Printers/Brother/Utilities/Server/LOGINserver.app
373 - com.brother.LOGINserver
374 /Library/Printers/Brother/Utilities/Server/NETserver.app
375 - com.brother.utility.NETserver
376 /Library/Printers/Brother/Utilities/Server/USBserver.app
377 - com.brother.utility.USBserver
378 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_aohghmighlieiainnegkcijnfilokake/Default aohghmighlieiainnegkcijnfilokake.app
379 - com.google.Chrome.app.Default-aohghmighlieiainnegkcijnfilokake-internal
380 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Default apdfllckaahabafndbhieahigkjlhalf.app
381 - com.google.Chrome.app.Default-apdfllckaahabafndbhieahigkjlhalf-internal
382 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Default blpcfgokakmgnkcojhhkbfbldkacnbeo.app
383 - com.google.Chrome.app.Default-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal
384 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_coobgpohoikkiipiblmjeljniedjpjpf/Default coobgpohoikkiipiblmjeljniedjpjpf.app
385 - com.google.Chrome.app.Default-coobgpohoikkiipiblmjeljniedjpjpf-internal
386 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_nmmhkkegccagdldgiimedpiccmgmieda/Default nmmhkkegccagdldgiimedpiccmgmieda.app
387 - com.google.Chrome.app.Default-nmmhkkegccagdldgiimedpiccmgmieda-internal
388 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_pjkljhegncpnkpknbcohdijeoejaedia/Default pjkljhegncpnkpknbcohdijeoejaedia.app
389 - com.google.Chrome.app.Default-pjkljhegncpnkpknbcohdijeoejaedia-internal
390 /Users/USER/Library/Application Support/iskysoft/Video_Converter/IU/57000/Apps/ADManager.app
391 - com.wondershare.ADManager
392 /Users/USER/Library/Application Support/iskysoft/Video_Converter/IU/__MACOSX/57000/Apps/ADManager.app
393 - N/A
394 /usr/local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/LiveUpd.app
395 - com.yourcompany.LiveUpd
396 /usr/local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/ouc.app
397 - com.yourcompany.ouc
398
399 PrefPane
400
401 /Library/PreferencePanes/DashboardPreferences.prefPane
402 - com.seagate.dashboard.preferences
403 /Library/PreferencePanes/Flash Player.prefPane
404 - com.adobe.flashplayerpreferences
405 /Library/PreferencePanes/NTFSforMacOSX.prefPane:® OS X:
406 - N/A
407
408 Bundles
409
410 /Library/Internet Plug-Ins/Flash Player.plugin
411 - com.macromedia.Flash Player.plugin
412 /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
413 - com.microsoft.sharepoint.browserplugin
414 /Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle
415 - com.skype.skypeabdialer
416 /Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle
417 - com.skype.skypeabsms
418 /Users/USER/Library/Application Support/Google/Chrome/PepperFlash/18.0.0.209/PepperFlashPlayer.plugin
419 - com.macromedia.PepperFlashPlayer.pepper
420
421 Bundles (new)
422
423 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_nmmhkkegccagdldgiimedpiccmgmieda/Default nmmhkkegccagdldgiimedpiccmgmieda.app
424 - com.google.Chrome.app.Default-nmmhkkegccagdldgiimedpiccmgmieda-internal
425 /Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle
426 - com.google.Keystone
427
428 Library paths
429
430 /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
431 /Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib
432 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib
433 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib
434 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib
435 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib
436 /Library/StartupItems/StartOuc/libQtCore.4.6.2.dylib
437 /Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.8.823/_platform_specific/mac_x64/libwidev inecdm.dylib
438 /usr/lib/libUFSDNTFS.dylib
439 /usr/local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libHttpInterface.1.0.0.dy lib
440 /usr/local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libQtCore.4.6.2.dylib
441 /usr/local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libQtGui.4.6.2.dylib
442 /usr/local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libQtNetwork.4.6.2.dylib
443 /usr/local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libQtXml.4.6.2.dylib
444 /usr/local/hw_mp_userdata/Mobile_Partner/OnlineUpdate/libQueryStrategy.1.0.0.dy lib
445 /usr/local/lib/vcomponents/libicudata.dylib
446 /usr/local/lib/vcomponents/libicui18n.dylib
447 /usr/local/lib/vcomponents/libicuio.dylib
448 /usr/local/lib/vcomponents/libicuuc.dylib
449 /usr/local/lib/vcomponents/libvclient_fat_release.dylib
450 /usr/local/lib/vcomponents/libvkernel_fat_release.dylib
451 /usr/local/lib/vcomponents/libvshared_fat_release.dylib
452
453 Modifications
454
455 file modified: /Applications/iSkysoft Video Converter.app/Contents/Resources/en.lproj/InfoPlist.strings
456
457 Installations
458
459 Memory Clean: 25/07/2015 17:51
460 Adobe Flash Player: 15/07/2015 13:47
461 Adobe Flash Player: 09/07/2015 15:52
462 Adobe Flash Player: 24/06/2015 13:35
463 Office 2011 14.5.2 Update: 21/06/2015 14:03
464
465 Elapsed time (sec): 309
I suspect that you're dealing with an incipient drive failure or some other hardware fault, though the signs are not clear-cut. You can try the procedure linked below, but I doubt that it will have an effect:
Resetting the System Management Controller (SMC) on your Mac - Apple Support
You should also disconnect the USB network device and see whether there's an improvement. If not, see below.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.
Hi,
I ran the diagnostics, got the following:
Problem description:
Slow performance on boot and application startup
EtreCheck version: 2.3 (135)
Report generated 8/6/15, 4:31 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 127 - SN = W02404M7LD3BB
Video Information: (What does this mean?)
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: (What does this mean?)
OS X 10.10.4 (14E46) - Time since boot: less than an hour
Disk Information: (What does this mean?)
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (541.96 GB free)
Core Storage: disk0s2 749.30 GB Online
OPTIARC DVD RW AD-5970H ()
USB Information: (What does this mean?)
Seagate BUP Slim BL
Manufacturer Realtek RTL8191S WLAN Adapter
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Kernel Extensions: (What does this mean?)
/System/Library/Extensions
[loaded] com.realtek.driver.RTL8192SU (1080 - SDK 10.7) [Click for support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Click for support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Click for support]
Startup Items: (What does this mean?)
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: (What does this mean?)
[running] com.seagate.TBDecorator.plist [Click for support]
Launch Agents: (What does this mean?)
[running] com.brother.LOGINserver.plist [Click for support]
[running] Wlan.Software.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: (What does this mean?)
None
Internet Plug-ins: (What does this mean?)
SharePointBrowserPlugin: Version: 14.5.2 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6 [Click for support]
Flash Player: Version: 18.0.0.209 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
Safari Extensions: (What does this mean?)
iMedia Converter Deluxe
3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
Paragon NTFS for Mac ® OS X [Click for support]
Seagate Dashboard for Mac OSX [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 206.96 GB
Destinations:
Kevin [Local]
Total size: 2.00 TB
Total number of backups: 1
Oldest backup: 2015-08-05 08:40:56 +0000
Last backup: 2015-08-05 08:40:56 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 206.96 GB X 3)
Top Processes by CPU: (What does this mean?)
44% mds
3% WindowServer
2% fontd
1% mds_stores
0% taskgated
Top Processes by Memory: (What does this mean?)
692 MB kernel_task
205 MB mds_stores
147 MB mdworker(10)
66 MB Finder
49 MB softwareupdated
Virtual Memory Information: (What does this mean?)
4.95 GB Free RAM
3.05 GB Used RAM (1.64 GB Cached)
0 B Swap Used
Diagnostics Information: (What does this mean?)
Aug 6, 2015, 04:10:43 PM Self test - passed
Nothing of any consequence in the Etrecheck report.
I suggest resetting the SMC and NVRAM:
https://support.apple.com/en-us/HT201295
https://support.apple.com/en-us/HT204063
Then I would boot into the recovery partition and run Disk Utility>First Aid.
Ciao.
Performance MacBook Pro
