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I can't download the songs from preorder.

I pre-ordered The Weeknd's new album (I can see the pre-order in my Purchased History) and I did not get an email for the purchase, also it didn't auto-download (I have it turned on ) and when I go to the store, I can buy it with a discount as I already have 3 songs purchased.

How can I download the 3 songs that are already out? 😕User uploaded file

iPhone 4, iOS 7.1.2

Posted on Aug 2, 2015 8:59 AM

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Posted on Aug 2, 2015 11:43 AM

On your computer's iTunes try the Account (Store on older iTunes) > Check For Available Downloads menu option, or go to the Purchased link under Quick Links on the right-hand side of the iTunes store homepage and see if they show there for downloading.


On your phone try the Purchased tab in its iTunes store app.

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Question marked as Best reply

Aug 2, 2015 11:43 AM in response to RusuRazvan

On your computer's iTunes try the Account (Store on older iTunes) > Check For Available Downloads menu option, or go to the Purchased link under Quick Links on the right-hand side of the iTunes store homepage and see if they show there for downloading.


On your phone try the Purchased tab in its iTunes store app.

I can't download the songs from preorder.

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