I NEED HELP GETTING MY MGS AND PHOTOS ON TO MY NEW IPHONE

That number isn't useful to us - the forums here are just filled with volunteers. You'd have to call Apple again and provide that number for assistance.

Do you still have your old phone? If not, did you back it up to your computer or to iCloud?

~Lyssa

Hi majella04,

The only way to restore your messages and photos onto the new phone would be from a backup on your old phone. This article might be helpful: Restore your device from an iCloud or iTunes backup - Apple Support