Shuffle Feature (or lack of) in iOS 8.4

Zephyyr wrote:

You seem determined to force me to use your music streaming service, which is of no interest to me. `````

I don't have a steaming music service. Though, if I did, I'm sure I'd want everyone to use it.

You are not addressing Apple here. This is a user-to-user technical support forum. If you want to provide feedback to Apple, use the feedback link:

http://www.apple.com/feedback

Meanwhile, if you explain what trouble you're having using Shuffle, perhaps someone can help you with it. It still works for me.

Keep in mind that no one here has any vested interest in whether or not you keep using an iPhone. So, threatening to go to a Windows phone won't do much good.

I have the same issue, researched it online on a few web pages told me what to do, including telling Siri to shuffle all songs, nothing worked. The only way I can now shuffle my songs is to sync the phone to my car, and using the car to shuffle my music. This is the worst music player ever

"However, it seems this is no longer the case. You seem determined to force me to use your music streaming service, which is of no interest to me. I was quite happy purchasing music through iTunes and shuffling music on my iPhone by Album, Playlist, Genre or Artist, but apparently my happiness as a user and customer does not matter to you."

1) No-one is being "forced" to use Apple Music. You can even turn it off so you don't even have to look at it. You are free to happily continue purchasing music through iTunes (you'll notice that the Store is still there).

2) It is perfectly possible to shuffle. Start playing a song, bring up the song details by tapping the Now Playing strip at the bottom, and hit Shuffle.

2) It is perfectly possible to shuffle. Start playing a song, bring up the song details by tapping the Now Playing strip at the bottom, and hit Shuffle.

No that doesn't work, I tried it. Even told Siri to shuffle all songs, that doesn't work either, it is a broken app

It works fine on my iPhone and everyone I know has no trouble shuffling.

Have you tried a restart or a reset?

The problem appears to be with your iPhone, not with the software in general, as shuffle is no problem for most.

Works for me. You're hitting the correct icon - the two arrows pointing the same way and intersecting?

well if you go to some of the web pages for I phones it isn't just me, or the original poster. There are a lot of people having the issue. I may work for a lot of phones, but equally it isn't working for a lot of us

OK.....so if you're following the instructions I gave earlier, what's not working?

it's not shuffling songs. even if I tell siri to shuffle them, no shuffling happens

Thedonbos wrote:

well if you go to some of the web pages for I phones it isn't just me, or the original poster. There are a lot of people having the issue. I may work for a lot of phones, but equally it isn't working for a lot of us

With 900 million iOS devices in use no issue isn't "just you." There are inevitably going to be some others who have the same issue, no matter what it is. How many is "lots"? 100? 1,000? 10,000? even it it were 100,000, that's only 0.01% of users. "Lots" has no meaning with numbers that large. And I'll bet that most of those "lots" just haven't bothered to read the manual. "Lots" of people claim to have been abducted by aliens, also.

I can shuffle using I tunes, and my car, but not on my phone