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how to use this site , looking for results all i see is questions

i don't find answers to the trouble just everybody questions

iMac, OS X Yosemite (10.10), external monitors

Posted on Aug 2, 2015 10:50 AM

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3 replies

Aug 4, 2015 3:53 PM in response to jpconnell

Both Gail's and tt2's suggestions are supposed to lead to only answered questions which are indicated by the GREEN 'balloon" icon - see the check box at bottom of the Filter column - BUT - as you can see, there are many more UNanswered threads than answered (the one I marked was the only one on my attempt)

User uploaded file


The truth is, many questions are marked Solved by the OP that do not in fact solve the issue - AND - many questions that HAVE solutions are NOT marked Solved by the OP as they never let us know the outcome. Basically, even if the Advanced Search worked as advertised, the results are likely not as valuable as one might wish.


The BEST advice is - write a NEW Question of your own that is well crafted and includes as much detail as you can provide...


Here is what I post to all 'vague' questions:

Tell us a Story - with a beginning, a middle and end. We need to understand everything that you know and have experienced.

If this issue is new, tell us what immediately preceded its onset - add software, upgrade or update? New equipment?


Quoted from  Apple's "How to write a good question"

To help other members answer your question, give as many details as you can.

  • Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
  • Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
  • Describe the problem, and include any details about what seems to cause it.
  • List any troubleshooting steps you've already tried, or temporary fixes you've discovered.


For a detailed "coaching", please see the User Tip > "Help us to help you on these forums"<https://discussions.apple.com/docs/DOC-5431>


"Keep It Short and Simple" - Take your time... but be thorough - ÇÇÇ

how to use this site , looking for results all i see is questions

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