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ipod touch 5th generation won't turn on. I have tried the home/sleep keys reset - the apple logo appears, but then goes back to a blank screen. Any suggestions?

ipod touch 5th generation won't turn on. I have tried the home/sleep keys reset - the apple logo appears, but then goes back to a blank screen. Any suggestions?

iPod touch, iOS 8.4

Posted on Aug 2, 2015 11:40 AM

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Question marked as Best reply

Posted on Aug 2, 2015 12:35 PM

See what you missed here:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

1 reply
Question marked as Best reply

Aug 2, 2015 12:35 PM in response to Cheryl_D

See what you missed here:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

ipod touch 5th generation won't turn on. I have tried the home/sleep keys reset - the apple logo appears, but then goes back to a blank screen. Any suggestions?

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