I got a new laptop, and I just got ITunes on it. I plugged in my IPod (7th generation) but my laptop (which is running windows 8) wouldn't recognize it. I also couldn't figure out or find the iOS number.
iPod nano, Its 7th generation
Hi,
Try this:
Disconnect the iPod and close iTunes.
Connect the iPod again to the computer.
When iTunes then automatically start up, close iTunes.
Start Windows Explorer and navigate to C: \ Program Files \ Common Files \ Apple \ Mobile Device Support \ Drivers
In the Drivers folder, right click on usbaap164.inf and then click Install.
Disconnect the iPod of the computer.
Restart the computer.
Start iTunes and connect your iPod to the computer.
i am on windows, and my computer wont recognize my device
