My iphone6 does not start,
I already connect with itunes and show me the message "preparing to restauration" for 3 hours. Is it normal?
iPhone 6, iOS 8.4
User profile for user:
brenden dv
User level:
Community Specialist
Hi jpenafiel,
I'm sorry to hear you are having these issues with your iPhone. If you are having issues restoring your iPhone, you may find the information and troubleshooting steps outlined in the following article helpful:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Regards