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User profile for user: farfar24
farfar24 Author
User level: Level 1
0 points

Suddenly black off reset

I have iPhone 6 - 64 GB (used 25 GB) with ios 8.4.


Suddenly, in the middle of opening application for example Path, i scrolling timeline of Path, my iPhone suddenly dead (the screen was black, then the apple logo screen came out like the phone reset it its own). That happens too when i open whatsapp and listening a voice message.


I ever tried to reset the phone (from setting and reset all settings) but the problem come again.


please help me and thank you.

iPhone 6, iOS 8.4

Posted on Aug 2, 2015 2:37 PM

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User profile for user: chuck_3rd
chuck_3rd
User level: Community Specialist

Posted on Aug 4, 2015 11:10 AM

Hello farfar24,

Thanks for using Apple Support Communities.


Since your iPhone is restarting unexpectedly while using Path and WhatsApp, I recommend going through the troubleshooting in the link below.


If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support


Take care.

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Suddenly black off reset

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