no thumbnail image

Question

Level 1

0 points

no thumbnail image

I just bought another computer and used the migration assistant. everything good except in photos all the thumbnails are blank but when clicked on the image appears. I've searched this forum and found to hold option + command while opening photos and repair the library. I've done this 4-5 times now with no luck.

I'm running

version 10.10.4 and photos 1.0.1

all versions the same on other computer and that one is functioning properly

any other ideas???

iMac, OS X Yosemite (10.10.4)

Posted on Aug 2, 2015 5:24 PM

Reply

Answer 1

Pivirotto Author

Level 1

0 points

Aug 3, 2015 6:02 AM in response to Pivirotto

ok so i found that rotating them back and forth will work and it did, EXCEPT for the movies. All the movie thumbnails are black

Now what do I do??

Reply

Answer 2

léonie

Level 10

194,653 points

Aug 3, 2015 6:12 AM in response to Pivirotto

Perhaps setting poster frame will help.

Open the movie and click the gears icon (action menu) in the video controls. Then select "Set Poster Frame".

Reply

Answer 3

Pivirotto Author

Level 1

0 points

Aug 3, 2015 6:44 AM in response to léonie

thank you that does work, but might take me a week to do all the movies within photos.

I hope there is another, quicker, easier, solution

Reply

Answer 4

léonie

Level 10

194,653 points

Aug 3, 2015 10:51 AM in response to Pivirotto

Are the thumbnails correct in the original Photos Library on your old Mac? Then you could try to copy the library directly over without Migration Assistant. Migration Assistant is not always perfect when copying Photo Libraries.

Copy the Photo Library from your old Mac to an external drive that is formatted MacOS Extended (Journaled) and has the "Ignore Ownership" flag enabled (as described in this help text: iPhoto: Sharing libraries among multiple users).

This will ensure, that permission issues will not prevent the copying.

Then connect this drive to your new mac and copy the library to your new mac.

Reply