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All replies
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Helpful answers
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Aug 2, 2015 2:38 PM in response to Ted Mizerekby Baby Boomer (USofA),(10.10)
Use Software Update/App Store to update your OS to OS 10.10.4. Also, update everything SU/AS has to offer for your computer. When done, repair permissions and restart your computer.
Also, please update/correct your ASC profile.
Contact Epson tech support. You need to determine if you need to update your drivers.
OS X Yosemite: Reset the printing system
http://support.apple.com/kb/HT3669 Printer and scanner software available for download
https://support.apple.com/en-us/HT203343 Get help resolving printer issues on your Mac
What to do when you can't print
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Aug 6, 2015 8:00 AM in response to Baby Boomer (USofA)by Ted Mizerek,Tried all these, still need to restart printer to print.
Epson said something is wrong with my iMac bit it's weird that I can print after turning off then on printer.
I did everything I can think of.
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Aug 6, 2015 1:55 PM in response to Ted Mizerekby Baby Boomer (USofA),Tried all these
Did you update your OS as previously suggested? If so, install Mac OS X 10.4.4 Combo Update. Repair permissions & restart your computer after the installation.
If the above does not work, then go to Applications>Epson Software. Click on this app....
to make sure you have all the updates your model Epson needs installed. After installation, again repair permissions & restart your comp.Epson said something is wrong with my iMac
Surprised by this comment from Epson tech support. My experience w/them is that they will hold your hand as well as jump through hoops until the problem is resolved.
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Aug 10, 2015 3:47 PM in response to Baby Boomer (USofA)by Ted Mizerek,You're suggesting I install 10.4.4 when I'm running 10.10.4?
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Aug 11, 2015 3:12 PM in response to Baby Boomer (USofA)by Ted Mizerek,With my third phone call to Epson we discovered the xp400 shown on my iMac did not have an IP address listed. Entered the one shown on the printers network connection printout, now all is working.
Thanks for your suggestions.
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