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User profile for user: JacobBrock
JacobBrock Author
User level: Level 1
0 points

Help! My MBP is Crashing and Restarting

My MBP is constantly crashing and then restarting. I don't know enough about the OS to fix it, so any help is appreciated!


Here is the error notes:


Anonymous UUID: C53AEF46-6CEA-0407-76E3-05FBF19FFD8B



Sun Aug 2 20:39:42 2015

panic(cpu 3 caller 0xffffff7f9c485f7c): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff813659f000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 3), Frame : Return Address

0xffffff812455aca0 : 0xffffff801a022f79

0xffffff812455ad20 : 0xffffff7f9c485f7c

0xffffff812455adf0 : 0xffffff7f9abf9f1b

0xffffff812455aeb0 : 0xffffff7f9acc350a

0xffffff812455aef0 : 0xffffff7f9acc357a

0xffffff812455af60 : 0xffffff7f9af42056

0xffffff812455b090 : 0xffffff7f9ace6ba9

0xffffff812455b0b0 : 0xffffff7f9ac0096d

0xffffff812455b160 : 0xffffff7f9abfe478

0xffffff812455b360 : 0xffffff7f9abffdc7

0xffffff812455b430 : 0xffffff7f9ba8309a

0xffffff812455b510 : 0xffffff7f9ba80421

0xffffff812455b590 : 0xffffff7f9ba80eed

0xffffff812455b610 : 0xffffff7f9ba81774

0xffffff812455b750 : 0xffffff7f9ba82200

0xffffff812455b880 : 0xffffff7f9bab3ad4

0xffffff812455b8c0 : 0xffffff7f9bab47fd

0xffffff812455b900 : 0xffffff7f9baae370

0xffffff812455ba70 : 0xffffff7f9baaecec

0xffffff812455bac0 : 0xffffff7f9baaa581

0xffffff812455baf0 : 0xffffff7f9baa5378

0xffffff812455bb20 : 0xffffff7f9ba8dc84

0xffffff812455bb70 : 0xffffff801a4cfbfa

0xffffff812455bb90 : 0xffffff801a4d075e

0xffffff812455bbf0 : 0xffffff801a4ce1af

0xffffff812455bd40 : 0xffffff801a0b6998

0xffffff812455be50 : 0xffffff801a026bc1

0xffffff812455be80 : 0xffffff801a0139c5

0xffffff812455bef0 : 0xffffff801a01e013

0xffffff812455bf70 : 0xffffff801a0c9b9d

0xffffff812455bfb0 : 0xffffff801a0f4196

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@ 0xffffff7f9c477000->0xffffff7f9c48afff

dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7f9c46f000

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f9aa59000

dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9a6bf000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9ab57000

dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104 CF]@0xffffff7f9c472000

com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f9abaa000->0xffffff7f9ae12fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9a6bf000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f9ab9a000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9ab57000

com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f9ae1d000->0xffffff7f9b0c6fff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f9abaa000

dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9a6bf000

com.apple.GeForceTesla(8.2.4)[B0074750-2FC6-3E26-BEA0-5AD5469686CF]@0xffffff7f9 ba53000->0xffffff7f9bb1dfff

dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9a6bf000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f9ab9a000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9ab57000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f9abaa000



BSD process name corresponding to current thread: WindowServer



Mac OS version:

13F34



Kernel version:

Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64

Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0

Kernel slide: 0x0000000019e00000

Kernel text base: 0xffffff801a000000

System model name: MacBookPro6,2 (Mac-F22586C8)



System uptime in nanoseconds: 254387120224

last loaded kext at 100439573428: com.avast.AvastFileShield 2.1.0 (addr 0xffffff7f9c59b000, size 40960)

last unloaded kext at 229309883533: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f9b2f3000, size 65536)

loaded kexts:

com.avast.AvastFileShield 2.1.0

com.bresink.driver.BRESINKx86Monitoring 9.0

com.avast.PacketForwarder 2.0

com.logmein.hamachi 1.0

com.globaldelight.driver.VoilaDevice 1.1

com.quark.driver.Tether64 1.1.0d3

com.spotflux.Spotflux.tun 1.0

net.telestream.driver.TelestreamAudio 1.0.5

com.Cycling74.driver.Soundflower 1.6.2

com.ScreamingBee.driver.SBVirtualMic 1.0.4

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.14.34

com.apple.driver.AudioAUUC 1.60

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 2.6.3f4

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.2.7f3

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleMikeyDriver 2.6.3f4

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleLPC 1.7.0

com.apple.GeForceTesla 8.2.4

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleMCCSControl 1.2.5

com.apple.driver.AppleMuxControl 3.6.22

com.apple.driver.AppleIntelHDGraphics 8.2.4

com.apple.driver.AppleIntelHDGraphicsFB 8.2.4

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBCardReader 3.4.1

com.apple.driver.AppleIRController 325.7

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.6.7

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.0

com.apple.driver.AppleUSBHub 683.4.0

com.apple.driver.AppleAHCIPort 3.0.5

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleFWOHCI 5.0.2

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.AppleGraphicsDeviceControl 3.6.22

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.6.3f4

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleHDAController 2.6.3f4

com.apple.iokit.IOHDAFamily 2.6.3f4

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOSurface 91.1

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.iokit.IOBluetoothFamily 4.2.7f3

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3

com.apple.driver.IOPlatformPluginFamily 5.7.1d6

com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4

com.apple.driver.AppleSMBusController 1.0.12d1

com.apple.nvidia.classic.NVDAResmanTesla 8.2.4

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleGraphicsControl 3.6.22

com.apple.driver.AppleSMC 3.1.8

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.driver.AppleUSBMultitouch 240.10

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IO80211Family 640.36

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOUSBFamily 686.4.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

MacBook Pro, Other OS, OS X 10.9.5

Posted on Aug 2, 2015 5:53 PM

Reply
1 reply
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,547 points

Aug 2, 2015 7:24 PM in response to JacobBrock

You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.

Residents of the EU may be entitled to warranty service for up to six years after purchase.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.

You may be quoted a price of about $350 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.

If you don't want to pay for the repair, you may (or may not) be able to work around the problem by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.

Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.

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Help! My MBP is Crashing and Restarting

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