My phone is disabled, and I can't allow access to my computer

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My phone is disabled, and I can't allow access to my computer

So I forgot my phone password and started guessing and now it's disabled. I plugged it in to my computer and now it is saying allow access from your iPhone. My phone isn't giving me a message to give access. I don't know what to do.

iPhone 5s, iOS 8.1.3

Posted on Aug 2, 2015 5:55 PM

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Answer 1

chuck_3rd

Community Specialist

Aug 4, 2015 12:41 PM in response to bal00n

Hello bal00n,

Thanks for using Apple Support Communities.

If your iPhone is disabled due to entering the passcode incorrectly too many times, then you will need to erase your iPhone by one of the methods in the article below.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Take care.

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