duplicate emails

Question

Level 1

12 points

duplicate emails

When someone emails me at my iCloud address an extra copy is ending up in my sbcglobal.net account. How can I stop getting these extra copies?

Posted on Aug 2, 2015 7:24 PM

Reply

Answer 1

Best reply

Brett L

Community Specialist

Aug 4, 2015 1:29 PM in response to emargolin

Howdy emargolin,

If you are getting email in your SBCGlobal account when it is sent to your iCloud email, it seems likely that iCloud is set up to forward such emails automatically. This article explains both how this is done and how to turn it off - iCloud: Forward all messages automatically

Thanks for using Apple Support Communities.

Best.

Reply

Answer 2

emargolin Author

Level 1

12 points

Aug 4, 2015 2:37 PM in response to Brett L

Thanks Brett. Sure enough...I signed on to iCloud and the mail was all forwarding to my sbcglobal.net address. That solves my problem of all the duplicate emails on my phone. Thanks so much. Stopped in at Apple a couple of times but no one figured it out.

Thanks again.

Ed

Reply

Answer 3

Brett L

Community Specialist

Aug 4, 2015 2:40 PM in response to emargolin

Hi Ed,

You are welcome. I'm glad we got it figured out.

Reply