when I click the app store icon, it bounces and then stops. I get the memu bar, but no window.
I've tried ligin into guest account and booting in safe mode, but nothing changes.
Also my iphoto library got deleted, and is nowhere to be found allthough the 180 gigs of hd space has not been freed up.
THis happened after upgrading to yosemite.
MacBook Pro (17-inch Mid 2010), OS X Yosemite (10.10.4)
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
03.08.15 17.52.54,583 storeaccountd[506]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ff248fede50> connection from pid 1023 with interface <AccountServiceInterface: 0x7ff248e5dee0> (PID 1023)
03.08.15 17.52.54,638 App Store[1023]: Unknown class 'FRPageController', using 'NSObject' instead. Encountered in Interface Builder file at path /System/Library/PrivateFrameworks/StoreUI.framework/Resources/Base.lproj/FRStor eViewController.nib.
03.08.15 17.52.54,640 App Store[1023]: Failed to connect (delegate) outlet from (NSObject) to (FRNavigationController): missing setter or instance variable
03.08.15 17.52.54,640 App Store[1023]: Failed to connect (view) outlet from (NSObject) to (FRWindowBackgroundView): missing setter or instance variable
03.08.15 17.52.54,640 App Store[1023]: Failed to connect (pageController) outlet from (FRNavigationController) to (NSObject): missing setter or instance variable
03.08.15 17.52.54,897 storeassetd[636]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fcba1d4dd60> connection from pid 1023 with interface <AssetServiceInterface: 0x7fcba1d161a0> (PID 1023)
03.08.15 17.52.55,548 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
03.08.15 17.52.55,554 storeaccountd[506]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ff24b005320> connection from pid 1023 with interface <AccountServiceInterface: 0x7ff24b0247a0> (PID 1023)
03.08.15 17.52.55,556 App Store[1023]: -[APStoreWindowController loadWindow]: failed to load window nib file 'APStoreWindowController'.
03.08.15 17.52.55,557 com.apple.WebKit.WebContent[1025]: Can't open input server /Users/hansa/Library/InputManagers/SafariStand6.0.184
03.08.15 17.52.55,842 storeassetd[636]: addOperation <LoadUpdateQueueOperation: 0x7fcba1d3a070>{name = '(null)'}
03.08.15 17.52.55,843 storeuid[645]: UIServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ff289c58c10> connection from pid 1023 with interface <UIServiceInterface: 0x7ff289c5a6a0> (PID 1023)
03.08.15 17.52.55,843 storeaccountd[506]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ff248c669a0> connection from pid 636 with interface <AccountServiceInterface: 0x7ff248cf00f0> (PID 636)
Remove "SafariStand" and "SIMBL."
Any third-party software that doesn't install from the App Store or by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.
Back up all data before making any changes.
You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.
Uninstall "SIMBL" or "EasySIMBL" as follows. Back up all data before making any changes.
Triple-click anywhere in the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library
In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens by pressing command-V, then press return. A folder will open. From that folder, delete the items listed below (some may be absent.) You may be prompted for your administrator login password.
Application Support/SIMBL
InputManagers/SIMBL
LaunchAgents/net.culater.SIMBL.Agent.plist
LaunchAgents/net.infinite-labs.SIMBLEnablerForSandboxedApps.plist
ScriptingAdditions/EasySIMBL.osax
ScriptingAdditions/SIMBL.osax
Log out and log back in. There may also be an item named "EasySIMBL" in the Applications folder. Delete it, if so.
Make sure you never reinstall any variant of SIMBL. It’s likely to come bundled with another third-party system modfication that depends on it. If you want trouble-free computing, avoid software that makes miraculous changes to other software, especially built-in applications. The only real exception to that rule is Safari extensions, which are mostly safe, and are easy to get rid of when they don’t work. SIMBL and its dependents are not Safari extensions.
I see. Thanks so much for your help!
However the problem is still the same, and I have no idea what software it is. I have deleted everything I could find of simbl and safaristand.
I copied the log again. Do you mind having a look?
03.08.15 19.09.03,645 App Store[1877]: Unknown class 'FRPageController', using 'NSObject' instead. Encountered in Interface Builder file at path /System/Library/PrivateFrameworks/StoreUI.framework/Resources/Base.lproj/FRStor eViewController.nib.
03.08.15 19.09.03,646 App Store[1877]: Failed to connect (delegate) outlet from (NSObject) to (FRNavigationController): missing setter or instance variable
03.08.15 19.09.03,646 App Store[1877]: Failed to connect (view) outlet from (NSObject) to (FRWindowBackgroundView): missing setter or instance variable
03.08.15 19.09.03,646 App Store[1877]: Failed to connect (pageController) outlet from (FRNavigationController) to (NSObject): missing setter or instance variable
03.08.15 19.09.03,913 storeassetd[1763]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ff4fb45a340> connection from pid 1877 with interface <AssetServiceInterface: 0x7ff4fb40c870> (PID 1877)
03.08.15 19.09.05,697 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
03.08.15 19.09.05,726 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa272ca5f60> connection from pid 1877 with interface <AccountServiceInterface: 0x7fa272c5ba10> (PID 1877)
03.08.15 19.09.05,728 App Store[1877]: -[APStoreWindowController loadWindow]: failed to load window nib file 'APStoreWindowController'.
03.08.15 19.09.06,201 storeassetd[1763]: addOperation <LoadUpdateQueueOperation: 0x7ff4fb575460>{name = '(null)'}
03.08.15 19.09.06,206 storeuid[1766]: UIServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f9cb950d8b0> connection from pid 1877 with interface <UIServiceInterface: 0x7f9cb950fa50> (PID 1877)
03.08.15 19.09.06,206 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa27510ade0> connection from pid 1763 with interface <AccountServiceInterface: 0x7fa272ec03e0> (PID 1763)
03.08.15 19.09.06,219 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa272ca28d0> connection from pid 1763 with interface <AccountServiceInterface: 0x7fa272c19190> (PID 1763)
03.08.15 19.09.06,235 com.apple.CommerceKit.TransactionService[1784]: TransactionServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fdc63c178c0> connection from pid 1763 with interface <TransactionServiceInterface: 0x7fdc63c1a280> (PID 1763)
03.08.15 19.09.06,237 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa27502b3e0> connection from pid 1784 with interface <AccountServiceInterface: 0x7fa275016c50> (PID 1784)
03.08.15 19.09.06,258 storeassetd[1763]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ff4fb45e9c0> connection from pid 1877 with interface <AssetServiceInterface: 0x7ff4fb459e90> (PID 1877)
03.08.15 19.09.06,259 storeassetd[1763]: addOperation <AdoptionEligibilityCheckOperation: 0x7ff4fb415100>{name = '(null)'}
03.08.15 19.09.06,261 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa27501dda0> connection from pid 1763 with interface <AccountServiceInterface: 0x7fa272fa6a20> (PID 1763)
03.08.15 19.09.06,266 com.apple.CommerceKit.TransactionService[1784]: TransactionServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fdc63f228a0> connection from pid 1763 with interface <TransactionServiceInterface: 0x7fdc63f381b0> (PID 1763)
03.08.15 19.09.06,268 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa272ebedc0> connection from pid 1784 with interface <AccountServiceInterface: 0x7fa272eaca70> (PID 1784)
03.08.15 19.09.06,293 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa272fe6cd0> connection from pid 1763 with interface <AccountServiceInterface: 0x7fa272fd4e00> (PID 1763)
03.08.15 19.09.06,296 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa272fda630> connection from pid 1763 with interface <AccountServiceInterface: 0x7fa272f88f80> (PID 1763)
03.08.15 19.09.06,632 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa272fe0120> connection from pid 1879 with interface <AccountServiceInterface: 0x7fa272f9a830> (PID 1879)
03.08.15 19.09.06,634 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa2751186a0> connection from pid 1879 with interface <AccountServiceInterface: 0x7fa272ea9f60> (PID 1879)
03.08.15 19.09.06,638 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa275007480> connection from pid 1879 with interface <AccountServiceInterface: 0x7fa272fc4910> (PID 1879)
03.08.15 19.09.07,221 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa272e49c60> connection from pid 1763 with interface <AccountServiceInterface: 0x7fa272e5a030> (PID 1763)
03.08.15 19.09.07,257 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa272eef2a0> connection from pid 1877 with interface <AccountServiceInterface: 0x7fa272e565b0> (PID 1877)
03.08.15 19.09.07,258 storeaccountd[1652]: -[PushServiceStoreDispatch getEnabledMediaTypesWithReply:]
03.08.15 19.09.07,258 storeaccountd[1652]: addOperation <ISStoreURLOperation: 0x7fa272c83030 - request=<ISURLRequest:0x7fa272c6fce0 (null)> urlBagKey=enabled-media-types>
03.08.15 19.09.07,261 com.apple.CommerceKit.TransactionService[1783]: TransactionServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fef7af0d580> connection from pid 1652 with interface <TransactionServiceInterface: 0x7fef7af0e980> (PID 1652)
03.08.15 19.09.07,262 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa272eb5820> connection from pid 1783 with interface <AccountServiceInterface: 0x7fa272ea9800> (PID 1783)
03.08.15 19.09.07,583 storeaccountd[1652]: ADI: {
"Access-Control-Allow-Origin" = "*";
"Cache-Control" = "private, no-cache, no-store, no-transform, must-revalidate, max-age=0";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 418;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Mon, 03 Aug 2015 17:09:07 GMT";
Expires = "Mon, 03 Aug 2015 17:09:07 GMT";
"Set-Cookie" = "itspod=2; version=\"1\"; expires=Thu, 03-Sep-2015 17:09:07 GMT; path=/; domain=.apple.com, mzf_in=022351; version=\"1\"; path=/WebObjects; domain=.apple.com; secure; HttpOnly, mzf_dr=0; version=\"1\"; expires=Thu, 01-Jan-1970 00:00:00 GMT; path=/WebObjects; domain=.apple.com, ns-mzf-inst=36-62-80-109-97-8260-22351-2-st11; version=1; Max-Age=1800; path=/; domain=.apple.com; httponly";
"Strict-Transport-Security" = "max-age=31536000";
"apple-timing-app" = "4 ms";
"edge-control" = "no-store, cache-maxage=0";
itspod = 2;
pod = 2;
"x-apple-application-instance" = 22351;
"x-apple-application-site" = ST11;
"x-apple-jingle-correlation-key" = U3DZO3LFQPEG2AZF775NZ7EG3A;
"x-apple-lokamai-no-cache" = true;
"x-apple-orig-url" = "https://p2-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/adoptionEligibilityS rv?guid=C42C03307EC8";
"x-apple-translated-wo-url" = "/WebObjects/MZFinance.woa/wa/adoptionEligibilitySrv?guid=C42C03307EC8";
"x-frame-options" = SAMEORIGIN;
"x-webobjects-loadaverage" = 57;
}
03.08.15 19.09.07,643 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa272ee0f70> connection from pid 1877 with interface <AccountServiceInterface: 0x7fa272fb8b00> (PID 1877)
03.08.15 19.09.07,645 storeaccountd[1652]: ADI: {
"Access-Control-Allow-Origin" = "*";
"Cache-Control" = "no-transform, max-age=52";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 355;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Mon, 03 Aug 2015 17:09:07 GMT";
"Last-Modified" = "Mon, 03 Aug 2015 17:09:00 GMT";
Server = "ATS/4.1.0";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "X-Apple-Store-Front, Accept-Encoding";
"X-Apple-ATS-Cache-Key" = "/17.154.42.212/80/no/store/iDevice/143457-14/13/https?l=nb";
"X-Apple-Partner" = "origin.0";
"apple-timing-app" = "2 ms";
"x-apple-aka-ttl" = "Generated Mon Aug 03 10:09:00 PDT 2015, Expires Mon Aug 03 10:10:00 PDT 2015, TTL 60s";
"x-apple-application-instance" = 1006401;
"x-apple-application-site" = NWK;
"x-apple-asset-version" = 0;
"x-apple-date-generated" = "Mon, 03 Aug 2015 17:09:00 GMT";
"x-apple-jingle-correlation-key" = 3NS2V625XN4ESL5WY5CE7QXNDA;
"x-apple-orig-url" = "https://itunes.apple.com/no/store?l=nb";
"x-apple-request-store-front" = "143457-14,13";
"x-apple-translated-wo-url" = "/WebObjects/MZStore.woa/wa/storeFront?l=nb&cc=no&urlDesc=";
"x-frame-options" = SAMEORIGIN;
"x-webobjects-loadaverage" = 0;
}
03.08.15 19.09.07,948 App Store[1877]: addOperation <ISProcessPropertyListOperation: 0x600000383cf0>{name = '(null)'}
03.08.15 19.09.07,952 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa272c75dc0> connection from pid 1877 with interface <AccountServiceInterface: 0x7fa272d58020> (PID 1877)
03.08.15 19.09.08,232 storeaccountd[1652]: ADI: {
"Cache-Control" = "no-transform, max-age=3543";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 21635;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Mon, 03 Aug 2015 17:09:08 GMT";
"Last-Modified" = "Mon, 03 Aug 2015 12:29:53 GMT";
Server = "ATS/4.1.0";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "Accept-Encoding, X-Apple-Store-Front, Cookie, User-Agent";
"X-Apple-ATS-Cache-Key" = "/init.itunes.apple.com/80/WebObjects/MZInit.woa/wa/initiateSession/MacAppStore /2.0%20/143457-14/13/https/itspod=2?ix=5";
"X-Apple-Partner" = "origin.0";
"apple-timing-app" = "36 ms";
"x-apple-aka-ttl" = "Generated Mon Aug 03 05:29:53 PDT 2015, Expires Mon Aug 03 11:09:53 PDT 2015, TTL 20400s";
"x-apple-application-instance" = 4303;
"x-apple-application-site" = NWK;
"x-apple-jingle-correlation-key" = P3TKZX7COHW2NIMJOT53OMQVUU;
"x-apple-max-age" = 14400;
"x-apple-orig-url" = "https://init.itunes.apple.com/WebObjects/MZInit.woa/wa/initiateSession?ix=5&user AgentCacheKey=MacAppStore%2f2.0%20";
"x-apple-request-store-front" = "143457-14,13";
"x-apple-translated-wo-url" = "/WebObjects/MZInit.woa/wa/initiateSession?ix=5&userAgentCacheKey=MacAppStore%2 f2.0%20";
"x-webobjects-loadaverage" = 0;
}
03.08.15 19.09.08,242 storeaccountd[1652]: ADI: {
"Cache-Control" = "private, no-cache, no-store, no-transform, must-revalidate, max-age=0";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 229;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Mon, 03 Aug 2015 17:09:08 GMT";
Expires = "Mon, 03 Aug 2015 17:09:08 GMT";
"Set-Cookie" = "itspod=2; version=\"1\"; expires=Thu, 03-Sep-2015 17:09:08 GMT; path=/; domain=.apple.com, mzf_in=022351; version=\"1\"; path=/WebObjects; domain=.apple.com; secure; HttpOnly, mzf_dr=0; version=\"1\"; expires=Thu, 01-Jan-1970 00:00:00 GMT; path=/WebObjects; domain=.apple.com, ns-mzf-inst=36-62-80-109-97-8260-22351-2-st11; version=1; Max-Age=1800; path=/; domain=.apple.com; httponly";
"Strict-Transport-Security" = "max-age=31536000";
"apple-timing-app" = "9 ms";
"edge-control" = "no-store, cache-maxage=0";
itspod = 2;
pod = 2;
"x-apple-application-instance" = 22351;
"x-apple-application-site" = ST11;
"x-apple-jingle-correlation-key" = 2KN2A5ON5FOIFZDZQTKPE46PUE;
"x-apple-lokamai-no-cache" = true;
"x-apple-orig-url" = "https://p2-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/enabledMediaTypes?gu id=C42C03307EC8";
"x-apple-translated-wo-url" = "/WebObjects/MZFinance.woa/wa/enabledMediaTypes?guid=C42C03307EC8";
"x-frame-options" = SAMEORIGIN;
"x-webobjects-loadaverage" = 57;
}
03.08.15 19.09.08,303 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa272e6dcf0> connection from pid 1879 with interface <AccountServiceInterface: 0x7fa272e670a0> (PID 1879)
03.08.15 19.09.08,350 storeaccountd[1652]: ADI: {
"Cache-Control" = "private, no-transform, max-age=0, no-cache, must-revalidate, no-store";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 10315;
"Content-Type" = "text/xml; charset=UTF-8; encoding=UTF-8";
Date = "Mon, 03 Aug 2015 17:09:08 GMT";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "Accept-Encoding";
"apple-timing-app" = "48 ms";
"x-apple-application-instance" = 36018;
"x-apple-application-site" = ST13;
"x-apple-jingle-correlation-key" = JRFW7IZD634H4E2GS23MT6MXUM;
"x-apple-lokamai-no-cache" = true;
"x-webobjects-loadaverage" = 0;
}
03.08.15 19.09.08,456 storeaccountd[1652]: ADI: {
"Access-Control-Allow-Origin" = "*";
"Cache-Control" = "no-transform, max-age=27";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 39006;
"Content-Type" = "text/html; charset=UTF-8";
Date = "Mon, 03 Aug 2015 17:09:08 GMT";
"Last-Modified" = "Mon, 03 Aug 2015 17:07:39 GMT";
Server = "ATS/4.1.0";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "Accept-Encoding, X-Apple-Store-Front";
"X-Apple-ATS-Cache-Key" = "/17.154.42.214/80/WebObjects/MZStore.woa/wa/viewGrouping/iDevice/143457-14/13/ https?cc=no&id=29562&l=nb&mt=12";
"X-Apple-Partner" = "origin.0";
"apple-timing-app" = "563 ms";
"x-apple-aka-ttl" = "Generated Mon Aug 03 10:07:39 PDT 2015, Expires Mon Aug 03 10:08:39 PDT 2015, TTL 60s";
"x-apple-application-instance" = 1001302;
"x-apple-application-site" = NWK;
"x-apple-jingle-correlation-key" = ATXG5OD7WVXFBFOOMB2IZ5FK7Q;
"x-apple-orig-url" = "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=no&id=29562&l =nb&mt=12";
"x-apple-translated-wo-url" = "/WebObjects/MZStore.woa/wa/viewGrouping?cc=no&id=29562&l=nb&mt=12";
"x-frame-options" = SAMEORIGIN;
"x-webobjects-loadaverage" = 0;
}
03.08.15 19.09.08,494 storedownloadd[1785]: DownloadServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f99c0f18d90> connection from pid 1879 with interface <DownloadServiceInterface: 0x7f99c0f19370> (PID 1879)
03.08.15 19.09.08,496 storeassetd[1763]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ff4fb45fc50> connection from pid 1879 with interface <AssetServiceInterface: 0x7ff4fb414070> (PID 1879)
03.08.15 19.09.08,505 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa272e9f650> connection from pid 1879 with interface <AccountServiceInterface: 0x7fa272e9d7d0> (PID 1879)
03.08.15 19.09.08,515 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa272d656e0> connection from pid 1879 with interface <AccountServiceInterface: 0x7fa272d8d4e0> (PID 1879)
03.08.15 19.09.08,527 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa272f9f620> connection from pid 1879 with interface <AccountServiceInterface: 0x7fa272fd4a60> (PID 1879)
03.08.15 19.09.08,537 storeaccountd[1652]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa272fa1b50> connection from pid 1879 with interface <AccountServiceInterface: 0x7fa272f8d520> (PID 1879)
03.08.15 19.09.08,697 sandboxd[251]: ([1879]) com.apple.WebKit(1879) deny file-read-data /Users/hansa/Library/Caches/com.apple.Safari/fsCachedData/07952F20-89BE-4B36-9A B2-CDBAC6DBB040
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.
Thankyou.
tried both 1 and 2, but the problem is the same. Still no window opening in App Store.
This procedure will delete certain temporary and cache files used by system processes. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/var/folders/zz
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with a subfolder named "zz" selected. Move that subfolder to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
thanks.
I deleted the folder, restarted and emptied the trash.
Still no window.
Logfile:
03.08.15 21.11.39,216 storeaccountd[449]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd378487100> connection from pid 688 with interface <AccountServiceInterface: 0x7fd37844d390> (PID 688)
03.08.15 21.11.39,332 App Store[688]: Unknown class 'FRPageController', using 'NSObject' instead. Encountered in Interface Builder file at path /System/Library/PrivateFrameworks/StoreUI.framework/Resources/Base.lproj/FRStor eViewController.nib.
03.08.15 21.11.39,332 App Store[688]: Failed to connect (delegate) outlet from (NSObject) to (FRNavigationController): missing setter or instance variable
03.08.15 21.11.39,332 App Store[688]: Failed to connect (view) outlet from (NSObject) to (FRWindowBackgroundView): missing setter or instance variable
03.08.15 21.11.39,332 App Store[688]: Failed to connect (pageController) outlet from (FRNavigationController) to (NSObject): missing setter or instance variable
03.08.15 21.11.39,388 storeassetd[664]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fde8bf4e4f0> connection from pid 688 with interface <AssetServiceInterface: 0x7fde8bf10940> (PID 688)
03.08.15 21.11.39,630 storeaccountd[449]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd37865f5c0> connection from pid 688 with interface <AccountServiceInterface: 0x7fd37863db90> (PID 688)
03.08.15 21.11.39,631 App Store[688]: -[APStoreWindowController loadWindow]: failed to load window nib file 'APStoreWindowController'.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.
ALlright. I'll try tomorrow night.
THankyou.
App store window not opening
