6th gen nano hardware issue

My 6th gen nano has a hardware issue. The volume up button is physically stuck in the down position, so I can turn the volume down, but never up again.


I took it to the Apple Store, and one of the staff told me that my nano was still under warranty until the end of August. I went back a couple of days ago (in July) and was told that the warranty on the 6th gen has expired.


I can't get information about my nano on the Apple Support site, because whenever I enter the serial number of the nano into the window, it tells me to use a valid serial number.


Where do I go from here?

iPad (4th gen) Wi-Fi, iOS 8.1.2

Posted on Aug 2, 2015 10:11 PM

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6th gen nano hardware issue

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