HusseinAlBehary

Q: Macbook Boots to black screen with stop sign !

Hello,

I shutted down My Macbook Pro with retina 2015 as usual then when I went to turn it on again I saw black screen with white Stop sign on it ! no apple logo just the booting sound.

 

unnamed.jpg

 

What I have to do ? and what does this mean ?

 

I have tried resetting NVRAM process but it doesn't want to respond it restarts then shows the same screen again !

 

Please respond as fast as possible.

MacBook Pro with Retina display, OS X Yosemite (10.10.3), 2.7 Core i5 dual core, 8GB RAM

Posted on Aug 3, 2015 3:25 AM

Close

Q: Macbook Boots to black screen with stop sign !

  • All replies
  • Helpful answers

  • by D.Cohen,

    D.Cohen D.Cohen Aug 3, 2015 3:35 AM in response to HusseinAlBehary
    Level 6 (8,424 points)
    Desktops
    Aug 3, 2015 3:35 AM in response to HusseinAlBehary

    Try Safe Boot:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - After your Mac boots up, restart it as you usually do.


    If this doesn't help, follow the instructions below:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

    - Click on Verify Disk and then, if asked to fix problems, on Repair Disk

    - After this, click on Verify Disk Permissions and then on Repair Disk Permissions

    - After the process is finished, shut down your Mac and turn it back on after about 30 seconds


    Apart from that, take a look at this Apple article and follow the instructions on Resetting NVRAM shown there: How to Reset NVRAM on your Mac - Apple Support

     

    If these steps don't help, reinstall OS X. Make sure you are connected to the Internet. After that, follow these steps:

    1. Restart your Mac. Once it restarts and the grey screen appears, press and hold the Command and R keys.
    2. Select Disk Utility and click Continue.
    3. Select your startup disk on the left and click the Erase tab.
    4. Choose Mac OS Extended (Journaled) from the Format menu, enter a name, and then click Erase.
    5. Select Reinstall OS X, click Continue, and then follow the instructions on your screen.

     

    If these steps don't work, contact Apple Support:

    https://www.apple.com/support/macbookpro/contact/

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Aug 3, 2015 3:52 AM in response to HusseinAlBehary
    Level 9 (52,661 points)
    Mac OS X
    Aug 3, 2015 3:52 AM in response to HusseinAlBehary

    Look at the appropriate section in this support article:

     

    https://support.apple.com/en-us/HT204156

     

    Ciao.