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All replies
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Helpful answers
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Aug 3, 2015 3:28 AM in response to Cspoonby D.Cohen,Try these steps:
- Restart your device.
- Sign out and back in to your account.
- Try to reset your device. This won't delete your data stored on it.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
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Aug 3, 2015 5:20 AM in response to D.Cohenby Cspoon,Thank you for your help but sadly this hasn't worked....just don't understand it!
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Aug 3, 2015 5:22 AM in response to Cspoonby D.Cohen,Try deleting your email account and then adding it once again.
Add an email account on your iPhone, iPad, or iPod touch - Apple Support