Error 1316.

Question

Error 1316.

A network error occured while attempting to read from the file

C:\windows\Installer\Quicktime.msi

I cant remove or repair from Add/Remove and i cant install Quicktime or iTunes...

Please Help

Windows XP

Posted on Nov 1, 2006 11:42 AM

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Answer 1

b noir

Level 9

72,324 points

Nov 1, 2006 12:03 PM in response to {]Mike[}Massacre

C:\windows\Installer\Quicktime.msi

here's what we'll try first.

Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:

Description of the Windows Installer CleanUp Utility

Next, we’ll manually remove leftover program files and folders.

1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).

2. In My Computer, open Local Disk.

3. Open Program Files.

4. Right-click on the QuickTime folder and click Delete from the shortcut menu.

5. Navigate to C:\Windows\system32\.

6. Remove the files QuickTime.qts and QuicktimeVR.qtx.

7. Restart your computer.

does an itunes install go through now?

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