Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Downgrade Refund?

I downgraded my storage from 200GB back to 20 GB. It says to contact Apple about a refund or partial refund, but I don't know who to contact. Thanks!

iPhone 5, iOS 8.4

Posted on Aug 3, 2015 9:33 AM

Reply
1 reply

Aug 5, 2015 7:24 AM in response to hill8302

Hey hill8302,


Thanks for the question. If I understand correctly, you want to get a refund or partial refund. I would recommend that you read this article, it may be able to help the issue.


Changes to iCloud storage for current customers - Apple Support

If you want to request a refund, you should contact Apple Support within 15 days of the upgrade. Partial refunds are available where required by law.


Thanks for using Apple Support Communities.
Have a good one

Downgrade Refund?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.