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User profile for user: bktown
bktown Author
User level: Level 1
4 points

iPhone 6 and iPad air 2 not backing up

I got an alert this morning that my iPad and iPhone haven't backed up to iCloud in 3 weeks, i know the requirements to initiate a backup however none of them seem to work

iPhone 6

Posted on Aug 3, 2015 7:00 AM

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1 reply
User profile for user: braden85
braden85
User level: Community Specialist

Aug 5, 2015 6:32 AM in response to bktown

Hey bktown,


I see that you have a couple of iOS devices that are not backing up to iCloud. I have an article for you that will help you address this issue with some troubleshooting steps, and it can be found below:


Get help backing up your device in iCloud - Apple Support

https://support.apple.com/en-us/HT203516


Thanks for being a part of the Apple Support Communities!

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iPhone 6 and iPad air 2 not backing up

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