Backup has been eliminated
My iphone was stollen a few months ago, but i kept backups updated. Now I've a new one an my iCloud has been erased, it's empty. What can I do to get my data back?
User profile for user:
Jason L
User level:
Community Specialist
Hey there Urifici,
Welcome to Apple Support Communities.
From what I gather, there's an issue restoring your iPhone from a previous backup because there doesn't appear to be a backup in iCloud. The article linked below provides a lot of great information and troubleshooting tips that may help you resolve the issue with the missing iCloud backup.
If you need help restoring from an iCloud backup - Apple Support
Also, if you made a backup with iTunes, you can use this article as a guide for restoring the new device from the backup in iTunes:
Restore your device from an iCloud or iTunes backup - Apple Support
Ciao.