Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I phoe 6 freezing (iOS 8.4)

My i phone 6 is continuosly freezing. I have tried the soft reboots as well as restoring the phone but nothing has worked. This is extremely frustrating as i can barely use my phone now. Please release some sort of software updrage that can fix this. I am really annoyed!

iPhone 6, iOS 8.4

Posted on Aug 3, 2015 8:34 AM

Reply
4 replies

Aug 3, 2015 8:38 AM in response to Kimani

Try to reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559


If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.


As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.

More info here: https://support.apple.com/en-us/HT201263


If these steps don't work, contact Apple and ask for help.

https://www.apple.com/support/iphone/contact/

I phoe 6 freezing (iOS 8.4)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.