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How do I remove I tunes from a company tablet. with no log in password?

I have a tablet used in our office. A former employee has her I tines on it and I cannot update.

Please tell me if I can and how to remove her I

iPad, iOS 8.3

Posted on Aug 3, 2015 9:24 AM

Reply
1 reply

Aug 4, 2015 12:55 PM in response to jbyoungis

Go to an apple store with proof of ownership.


he problem arises when someone sets the activation lock which is set by logging onto your apple id then setting the appropriate option. DEP is the preferred preventative. It established your organization as the owner. The student cannot set an activation log.


How password and activation lock work:

http://support.apple.com/en-us/HT1212


Undoing the Activation lock

iCloud: Activation Lock
Describes what the activation lock does:
http://support.apple.com/kb/PH13695?viewlocale=en_US

For how to remove, see Texas Mac Man post in
https://discussions.apple.com/thread/6528124

How do I remove I tunes from a company tablet. with no log in password?

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