Wifi will not switch on in iPad settings.

Question

Wifi will not switch on in iPad settings.

My iPad will not switch on wifi in settings . I've tried resetting internet settings and resetting all settings but the blue wifi switch does not exist! My router is working fine with my MacBook Pro. I was in the middle of downloading the latest ios8 and it hung midway. don't know if this is a clue. I had problems getting the iPad onto the net before this and solved it by resetting internet settings but this will not work now. The iPad is looking for the iOS update but cannot access it as the network settings do not work. Any ideas?

iMac (27-inch, Late 2012), OS X Yosemite (10.10.4)

Posted on Aug 3, 2015 10:44 AM

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Answer 1

Brett L

Community Specialist

Aug 5, 2015 7:51 AM in response to rickmusikstudios

Howdy rickmusikstudios,

If you are not able to turn Wi-Fi on for your iPad, I would suggest that you troubleshoot using the steps in this article - If Wi-Fi is grayed out or dim on your iPhone, iPad, or iPod touch.

In order to update your version of iOS on the iPad you may need to use iTunes on your computer. Update the iOS software on your iPhone, iPad, and iPod touch. See the section titled Update your device using iTunes.

Thanks for using Apple Support Communities.

Best to you.

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Answer 2

Aug 9, 2015 8:52 AM in response to Brett L

I have tried all the things that Apple has suggested. Seems like a lot of people are having the same problem since updating their software. Some have reported that overheating an iPhone with a hairdryer then putting it into the freezer for 15 minutes fixes the problem! It seems to me that there is a hardware problem with iPads that were working fine before the update and that I either have to... go for an expensive repair... or throw it on a skip. Does anyone have any alternatives? I note that Apple have gone very quiet on an issue that does not exist.

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Answer 3

Brett L

Community Specialist

Aug 9, 2015 9:19 AM in response to rickmusikstudios

Hi rickmusikstudios,

Thank you for using Apple Support Communities. Due to the nature of the issue you described you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

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Answer 4

Aug 9, 2015 10:04 AM in response to Brett L

Hi Brett,

Thanks for the link but it relies on the iPad working on the internet ; which it doesn't.

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Answer 5

Aug 9, 2015 10:28 AM in response to rickmusikstudios

Hi

I thinkit is a fault with your WiFi antenna in your ipad.

Make an Appointment at Apple Store .

Cheers

Brian uk

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Answer 6

Aug 9, 2015 10:29 AM in response to Briansyddall

But it worked fine before the update?

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Answer 7

Brett L

Community Specialist

Aug 9, 2015 11:45 AM in response to rickmusikstudios

Hi rickmusikstudios,

The most recent link I gave you - https://getsupport.apple.com/GetproductgroupList.action - goes to other help resources and is meant to be used from a different device, not the iPad, such as what ever you are using to post on these forums.

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Answer 8

Aug 9, 2015 12:00 PM in response to Brett L

Unfortunately, the link is asking me to open an email on the iOS device that won't connect to the internet.

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Answer 9

lior6363

Level 1

0 points

Sep 23, 2015 7:25 AM in response to rickmusikstudios

Hi Rick

I have the same problem with my IPAD since upgrading to 8.4.1 version.

moving to ios 9 didn't help.

I wonder if you succeed fixing the problem.

best regards

Lior

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Answer 10

Nov 4, 2015 6:21 AM in response to lior6363

Hi... yes I found out that under European Law the warranty goes beyond what Apple offered me. I pointed this out to them and was referred to another operator... they sent me a new one. It is a hardware fault.

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