HT204770: Get help with iOS update and restore errors
Learn about Get help with iOS update and restore errors
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Helpful answers
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Aug 3, 2015 2:19 PM in response to Sorcha Doranby ChrisJ4203,Take a look at this for error 4013. iOS: Restore errors 4005, 4013, and 4014 - Apple Support
This one for the 9. Get help with iOS update and restore errors - Apple Support
Where did you send the device for repair? I would say the device is probably damaged beyond repair. Did you try jailbreaking? Or did you drop the phone, or try installing a non-standard iOS? What were you doing that lead to this error?
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Aug 4, 2015 8:58 AM in response to ChrisJ4203by Sorcha Doran,I sent it to O2 repairs, they told me i was out of warranty and then sent it back to me in recovery mode. I sent it off to get the microphone fixed. I can't use it now as it is in recovery mode.
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Aug 4, 2015 12:36 PM in response to Sorcha Doranby ChrisJ4203,I'm guessing this means there is no Apple store anywhere where you live? O2 provides your Authorized Apple service? If that is not the case, then contact Apple about having the device looked at. Where do you live?