Q: Went to change my iPhone 6 plus today, and it seems not to be able to activate.

So, someone broke my iPhone's screen, and I went to get a new one.

I did. The dude tells me that I just need to activate it and everything'll work fine; it doesn't.

My phone is in french so I'll try to translate :

'' Your iPhone is not able to activate itself because the activation server is down. Try to connect your iPhone to iTunes ( which I did ) to activate it, or try again

in two minutes. If it still doesn't work, contact Apple Support ''

- so here I am. So should I do ?

I checked the status, and the servers are up.

iPhone 6 Plus

Posted on Aug 3, 2015 12:00 PM

I have this question too

Q: Went to change my iPhone 6 plus today, and it seems not to be able to activate.

All replies

Helpful answers

by ZikzakCorp,

ZikzakCorp Aug 3, 2015 2:49 PM in response to robin.lh
Level 4 (1,045 points)

iPhone

Aug 3, 2015 2:49 PM in response to robin.lh

Hi robin.lh,

Restart your iPhone. If it's still not working, contact your carrier to check for network or activation issues, or if necessary, to replace your SIM card. You can also try contacting Apple Support.
This article might be helpful: If you can't activate your iPhone - Apple Support
Reply options

Link to this post

by Briansyddall,

Briansyddall Aug 3, 2015 2:57 PM in response to robin.lh
Level 6 (9,350 points)

Apple Watch

Aug 3, 2015 2:57 PM in response to robin.lh

Hi
Did you get a new screen or a new iPhone ?
If it was a new iPhone just set up over your WiFi
Use same Apple ID password .
To get your Apps/Data back .
Did you use the Apple Store for repair / replacement ?
Cheers
Brian uk
Reply options

Link to this post

Q: Went to change my iPhone 6 plus today, and it seems not to be able to activate.

All replies Helpful answers

by ZikzakCorp,

by Briansyddall,

All replies

Helpful answers