Apple Event: May 7th at 7 am PT
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
friend bought new iPhone 5 and has many glitches. Am trying to help fix, tube videos recommend downloading apps, unsure i want to do this. have gone the route of resetting iPhone, no change. Tips on where to begin to fix, or trade it in?
Hi geniegirl,
I understand your friend is having some issues with a recently purchased iPhone 5. Can you elaborate more on the other "glitches" you are experiencing besides the Camera app? I'm going to include some basic troubleshooting steps to get started. I would also recommend that your friend reach other to the seller of the iPhone to report issues with the purchase.
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT203040
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
Take care,
camera freeze in new iPhone 5
