Redeem Album link in Email Does Not Automatically Download the Album in iTunes
A friend gifted me a Beatles album, and this is what has transpired ever since:
- I received an email with a Redeem Now button. I click that button as Safari opens asks me do I want to launch iTunes. This happens automatically.
- iTunes opens to the "New" page, nothing about redeeming there.
- I click on my name at the top of the iTunes window and choose Redeem from the drop-down menu. I enter my apple ID password.
- Now I'm on a Redeem page but it is asking for a gift card or content code. I have neither.
The only Help I could find on this topic claims that all I have to do is click the Redeem Now button in the email and everything else will happen automatically. But the album is still not downloading and I've tried for two days now.
Any advice would be greatly appreciated.