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hello, i purchased mountain lion, received email with a file contains license attached, but i can't download it, it says "internal error occurred". what should i do?

hello, i purchased mountain lion, received email with a file contains license attached, but i can't download it, it says "internal error occurred". what should i do? operating system is mac os x 10.6.8.

MacBook Pro, Mac OS X (10.6.8)

Posted on Aug 3, 2015 2:01 PM

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Question marked as Best reply

Posted on Aug 4, 2015 7:44 AM

Try resetting the App Store and Clearing Cookies.

Reset Learned from Old Toad

App Store support. There is troubleshooting and a contact link.

Support

4 replies

hello, i purchased mountain lion, received email with a file contains license attached, but i can't download it, it says "internal error occurred". what should i do?

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