changing email address on apple id account

Question

changing email address on apple id account

My daughter deleted the email account associated with her Apple ID. Consequently she can not log into her Apple ID because she can't recover her password -- password recovery email is being sent to deleted email account. How can she access her Apple ID account to update it with her newly created email address? Or does she need to create a new Apple ID account?

Posted on Aug 3, 2015 4:19 PM

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Answer 1

ChrisJ4203

Level 10

230,371 points

Aug 3, 2015 4:24 PM in response to Carol Poortvliet

Do not create a new account, since everything she has done is locked to the Apple ID used in the past, and they cannot be merged with new IDs. Use this to see about contacting Apple to fix the account. Contact Apple for help with Apple ID account security - Apple Support

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Answer 2

Aug 3, 2015 4:26 PM in response to Carol Poortvliet

My Apple ID

and change the address.

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