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Why doesn't my HP Officejet show up under Printers and Scanners?

I'm trying to restore my printer settings for an HP Officejet 6500A. I have a MacBook Air, 4 gig memory, 64 gig storage. I go to Printers and Scanners but the printer does not appear. I tried to go to HP web site for driver download, but it indicates that the appropriate software should already be a part of the OS, Yosemite, 10.10.4

MacBook Air

Posted on Aug 3, 2015 5:39 PM

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3 replies

Aug 5, 2015 4:54 PM in response to jamkirk

Finally, after two days of trying to add the printer under Printers and Scanners, my printer appeared. I'm not sure why. The last thing I did prior to seeing the printer populate was to turn off and turn on wi-fi and select the 2.4 SSID. Why the printer populated the Printers and Scanners window, I have no idea. Very frustrating and, for me, not at all intuitive.

Why doesn't my HP Officejet show up under Printers and Scanners?

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