my apple id gets repeatedly disabled

My apple id randomly gets disabled on my iPhone 5s. I can no longer access my longstanding subscriptions (such as Pandora) despite a valid credit card and I am unable to update many of my apps. As soon as I try to update my apps, the apple id gets disabled again. Why is this?

Posted on Aug 3, 2015 9:12 PM

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1 reply

Aug 3, 2015 9:30 PM in response to stubee

Apple ID security issues -

Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.

1. Go to http://www.apple.com/support/appleid/

2. Choose Contact Support and click Contact Us

3. Choose Other Apple ID Topics and choose the appropriate topic for your issue (Security questions or password)

4. Choose, No Thanks, Continue

5. Choose the best method for you for contacting Apple


Late 2012 Mac mini, OS X Yosemite 10.10.4; Apple Watch, 38 mm silver AL, watchOS 1.0.1; iPad Air 2 & iPhone 6+, iOS 8.4

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my apple id gets repeatedly disabled

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