HT203271: If your iTunes backup couldn't be completed or you can't restore from a backup

Learn about If your iTunes backup couldn't be completed or you can't restore from a backup
kjbezdicek

Q: Itunes restore problem

I recently dropped my phone into some water, I just got my new phone so I am trying to restore my itunes onto my new phone, its telling me I have to "turn off Find My Phone" but it won't let me do it on icloud and I obviously can't turn on my old phone that has water damage to turn it off. Is there anyway I can over ride it? Itunes had all of my stuff on it.

iPhone 6

Posted on Aug 3, 2015 7:49 PM