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Unable to authorize computer for itunes.

After deauthorizing other devices, leaving only the MacBook Pro to authorize for iTunes, I repeatedly get the message that the "required directory was not found or has a permissions error" whenever I try to authorize it. Suggestions? Using OS 10.10.4. Thanks!

MacBook Pro

Posted on Aug 3, 2015 10:26 PM

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4 replies

Aug 3, 2015 10:29 PM in response to nanvan108

Launch Disk Utility located in HD > Applications > Utilities


Select the disk on the left then select the First Aid tab.


Click: Repair Disk Permissions


This process can take a few minutes depending on the size of the hard drive.


When it's done restart your Mac, launch iTunes then try to authorize again.



Deauthorize your computer using iTunes - Apple Support

Unable to authorize computer for itunes.

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