alex6262

Q: icloud calendar missing after windows 10 update

My PC has  Microsoft 365 for small business with Outlook 2013.  My icloud calendar was syncing with this until I upgraded to Windows 10.

When I go to Calendar in Outlook it lists the icloud calendar but when I tick the box I get the error message "The set of folders cannot be opened. The information store could not be opened."

 

I have searched the internet for a solution but as it is a relatively new problem have only found people with the same problem, no answers.  Can anyone help PLEASE.

 

I am getting around it by running the calendar from the web page but this is not ideal as I like to use the calendar in conjunction with my contacts and emails.

HP Rove PC, Other OS, Windows 10 upgrade

Posted on Aug 4, 2015 2:53 AM

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Q: icloud calendar missing after windows 10 update

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  • by jmsauve11,

    jmsauve11 jmsauve11 Dec 2, 2015 11:41 AM in response to officetraininglady
    Level 1 (0 points)
    Dec 2, 2015 11:41 AM in response to officetraininglady

    It solved my problem to.

     

    But I only had to uninstall iCloud and reinstall it and I did not have to reinstall Office 2013

     

    Thank You.

     

    Note : my problem occured right after the novembrer Windows 10 upgrade installation...

  • by Flamer97,

    Flamer97 Flamer97 Dec 8, 2015 3:18 AM in response to jmsauve11
    Level 1 (10 points)
    Dec 8, 2015 3:18 AM in response to jmsauve11

    I wanted to try something shorter first.  I logged out of iCloud, then logged back in, worked fine after that.  Thanks to all for the help.

  • by HongKongMark,

    HongKongMark HongKongMark Dec 14, 2015 6:09 AM in response to 03HogRdr
    Level 1 (0 points)
    Dec 14, 2015 6:09 AM in response to 03HogRdr

    Exactly the same for me. 

     

    I closed Outlook 2013, signed out of and completely uninstalled iCloud.  Then downloaded it again (probably unnecessary, but it felt better!) and reinstalled.and signed in.  I re-ticked the box for Contacts and Calendars and iCloud went away and reinstalled itself on Outlook 2013.  When I started Outlook, everything was back to normal.

     

    Thanks a lot all who have contributed

  • by BigWheel55,

    BigWheel55 BigWheel55 Dec 26, 2015 12:09 AM in response to colinlondon
    Level 1 (0 points)
    Dec 26, 2015 12:09 AM in response to colinlondon

    Worked like a charm.  My wife and I share her contact list, her calendar is shared by other members of the family as well.  Then one day I (and by "I" I mean my computer) was shut out from both but your solution fixed the problem.  Thanks.

     

    Hmm.  I don't see the solution I used in this thread.  Here it is (with apologies to ColinLondon who posted it originally):

    0. Close Outlook

    1. Open the iCloud control panel.

    2. Untick the Contact, Calendars and Tasks box.

    3. Click Apply

    4. Tick the Contact, Calendars and Tasks box option again and hit apply.

    5. You should then get a prompt that changes have been made to Outlook.

     

    Once you reopen Outlook, iCloud calendars should have returned.

  • by epocsor,

    epocsor epocsor Jan 20, 2016 7:33 AM in response to 03HogRdr
    Level 1 (0 points)
    Jan 20, 2016 7:33 AM in response to 03HogRdr

    Thank you! Phew! Logged out and in of icloud. All sorted - no duplicates. Nothing lost.

  • by stevejobs222,

    stevejobs222 stevejobs222 Feb 23, 2016 3:00 PM in response to officetraininglady
    Level 1 (0 points)
    Feb 23, 2016 3:00 PM in response to officetraininglady

    Thank you for the detailed guidance.  I followed your instructions carefully and it worked.  My outlook calendar and contacts list have reappeared on my PC as well as my iPhone.

     

    Might be worth warning other folks who are having this problem is that it may take more time than one anticipates.  And you have to log out of iCloud on the PC before you uninstall it.  I had to monitor the startup fairly closely and answer some questions along the way in order to allow the installation to complete.

     

    Thanks again

  • by carole2012,

    carole2012 carole2012 Mar 16, 2016 5:06 PM in response to nhbound1
    Level 1 (0 points)
    Mar 16, 2016 5:06 PM in response to nhbound1

    Thanks so much for your answer, it really helped.  I only had to uninstall Icloud and reinstall and all was back to normal

  • by NAMITAVCD,

    NAMITAVCD NAMITAVCD Aug 20, 2016 5:14 AM in response to alex6262
    Level 1 (4 points)
    Aug 20, 2016 5:14 AM in response to alex6262

    Alex,

    I was facing the same problem. Like another user suggested, I uninstalled iCloud from control panel and re-installed it. It worked. When you reinstall, be sure to check 'sync contacts, mail etc'. It will work.

  • by bjarnie66,

    bjarnie66 bjarnie66 Sep 24, 2016 9:03 AM in response to colinlondon
    Level 1 (4 points)
    Sep 24, 2016 9:03 AM in response to colinlondon

    This resolved my issue with the iCloud calendars missing from Outlook 365 after the MS anniversary update.  However it didn't work until I first signed out of the iCloud control panel and then signed back in. Then by following colinlondon's procedure my iCloud calendars were resolved.  I did not have to uninstall iCloud for Windows or do the Outlook repair.

    1. Open the iCloud control panel.

    2. Untick the Contact, Calendars and Tasks box.

    3. Click Apply

    4. Tick the Contact, Calenders and Tasks box option again and hit apply.

    Thanks colinlondon !!!

  • by murpthesurf,

    murpthesurf murpthesurf Sep 24, 2016 2:21 PM in response to bjarnie66
    Level 1 (8 points)
    iPhone
    Sep 24, 2016 2:21 PM in response to bjarnie66

    I had the same problem, and went to the iCloud control panel, and signed out of iCloud.  I then signed back in making sure only the contact and calendar was checked.  Hit "Apply" and th

    is worked great.

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