When I turn on my mac book a grey screen appears with a flashing question mark folder. If I hold down the option key when I turn it on I get place my wifi password in and click on an arrow for Internet recovery. After 1 or 2 seconds,
apple.com/support
-6003F
appear. There is a globe with colon symbol.
Need help to resolve this problem. Anyone please help me.
Thanks for your reply. But, it is not fixed yet. I go through the link and followed the steps. I could not complete this. I am stuck at this point -
If your Mac doesn't start up
If your Mac starts up to a flashing question mark but then doesn't continue starting up, try these steps.
Globe appear with a colon symbol. That's all. Is there any way to resolved this problem?
Thanks again.
The colon symbol is a puzzle to me. I have never heard of this.
Boot the MBP with the OPTION + COMMAND + R keys. Do you get a display with a revolving globe?
If so, by following the directions, you will be connected to the Apple servers.
There will be a 4 option menu from which you can select Disk Utility>First Aid and repair your disk or reinstall the original OSX.
You will need a solid Internet connection.
Ciao.
Thanks for the suggestion.
Yes, I got a display with a resolving globe. Immediately after, a colon symbol appeared on the globe. That's all. Did not connected to the apple server.
Bring the MBA in for service.
Ciao.
Grey screen appears with a flashing question mark folder
