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needing help to remove previous owner id and reset it

my husband bought i use ipad 2 and the previous owner id is on their and i have no idea to get ahold of them how do i get it off and use my own

Posted on Aug 4, 2015 9:29 AM

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Posted on Aug 4, 2015 9:59 AM

With activation lock you will have to contact the person whose account it's locked to, only he/she can remove the iPad from their account : Turn off Find My iPhone Activation Lock - Apple Support


If you bought it direct from him/her then do you not have contact details for them ? If you bought it from a store then try contacting that store and see if they have contact details for them, and if not whether they will refund you

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Aug 4, 2015 9:59 AM in response to jessicafromhuntsville

With activation lock you will have to contact the person whose account it's locked to, only he/she can remove the iPad from their account : Turn off Find My iPhone Activation Lock - Apple Support


If you bought it direct from him/her then do you not have contact details for them ? If you bought it from a store then try contacting that store and see if they have contact details for them, and if not whether they will refund you

Aug 4, 2015 10:36 AM in response to jessicafromhuntsville

See if the pawn shop owner will give you your money back. Apple won't do anything about it. Activation lock is designed to make a lost or stolen device useless to anyone other than the legitimate owner, whose account it is locked with.


The owner of the pawn shop should have insisted the lock be removed prior to taking it in pawn.


If they won't give you a refund, turn it over to the police.

needing help to remove previous owner id and reset it

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