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My mail app is not working.

My mail app will not work. It just comes up as blank for 30 seconds and shuts down. I have tried everything I can think of from restarting my ipad, deleting and readding the email accounts and updating to the latest iOS system, still nothing works. Does anyone have any solutions or a way I can just login to my icloud email account to get my emails?

iPad 2

Posted on Aug 4, 2015 7:57 AM

Reply
1 reply

Aug 6, 2015 7:00 AM in response to Posh04

Hello Posh04,

If the Mail app on your iPad is not working, you can still access your @icloud.com or @me.com email by going to www.icloud.com and signing in with your Apple ID. To address the issue with your iPad, it sounds like you may need to backup and restore your device. Here's how:

How to back up your devices using iCloud or iTunes - Apple Support
https://support.apple.com/en-us/HT203977

Restore your device from an iCloud or iTunes backup - Apple Support
https://support.apple.com/en-us/HT204184

Regards,

My mail app is not working.

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