My iPhone 5 just randomly turned off and now won't turn on again.
there is no appointments available at the genius bars at the apple stores closest to me and all other helplines need my serial number to help me, but can't get my serial number as my phone is off.
help??
iPhone 5
Hello there georgia228,
It sounds like your phone is not turning on at all. I would make sure you have done all the troubleshooting from the following article first before seeking service:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
Then if you need, you may be able to find your serial number with this article in one of a few ways.
Find the serial number of your Apple hardware product
Thank you for using Apple Support Communities.
iPhone won't turn on
