no icons on home screen

Assuming this is not the first time you have used your Apple TV

1. You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
2. Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
3. If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
4. If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.

If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

You might also try connecting to a different network and then trying again on your own, you might try at a friends or use the wifi hotspot on your mobile phone if you have one.

macphds wrote:

There are only 2 icons showing when Apple TV turned on - Computer and Settings

It is not able to connect to the internet. Check the network connection.

I tried all of this but only this solution worked - use airplay to play something from an iphone or ipad etc and then stop it. Magically all of my icons reappeared....