Not able to purchase my new calendar

Have you set the country to Canada in the Photos Preferences > General:

Is the region in your System Preferences > Language & Region set to Canada?

The billing address and shipping address need to be in the same country, and the AppleID you are using also needs to be valid in the same country. Have you enabled Express checkout?

Your shipping and billing address need to be entered on the Apple Store page: Click the "Store" menu item at the top of this page, and then the link to your Apple Store account in the second line (to the left of the shopping cart icon).

Check your system Preferences > Language & Region. That may determine your Apple Store selection.

And look at the country selector at the bottom of the Store page.

Try the "get help" link on the page of the Canadian Print Products Store: http://www.apple.com/ca/shop/help/your_accounG

Perhaps there is a problem specific to the Canadian store.

Thank you.

the country code had been arbitrarily changed to the US. Now changed to Canada and the billing and shipping address show correctly. I went back to order the calendar and the drop down is the same I.E change the zip code.

thanks so far

Did you restart the Mac and Photos after you changed the settings at the store?

sookite wrote:

Thank you.

the country code had been arbitrarily changed to the US. Now changed to Canada and the billing and shipping address show correctly. I went back to order the calendar and the drop down is the same I.E change the zip code.

thanks so far

Just to be sure - when you changed the address to canada, where you on the page of the Canadian store? Did the flag at the bottom right corner show the maple leaf? And the URL in the window http://www.apple.com/ca/shop ?

If not, check again, what happens when you directly connect to the Canadian Store and check your account settings.

This looks like an issue I experienced myself (with iPhoto) a couple of years ago, and knowing that Canada (just like Belgium, where I live) is a country with several different official languages, I wonder whether that might be the case.

As a British expat, I have my OSX set to English. But when I wanted to order a card, and click (in iPhoto that was) the Buy Card button, all information came up in French.

Tried several things, but was unable to work this one out, so I had to seek help from the Apple Store Support. I must say: this help was brilliant! I now know that I have to change the language temporarily (I don't need to reboot)) from English to Dutch (the language spoken in our part of the country - French is for Brussels and lower) and all information comes up in Dutch which is perfectly acceptable.

Now... I know this is a different issue that described here. But I can only suggest that you do contact Support, knowing that these guys want to sell you stuff, so they will be extremely willing to help you out.